Upon getting my request for an estimate, Suzanne Gerth replied with an informative email. When I called, she was very helpful and informative. I was able to reach PROSHRED easily when I called. They answered my questions. The driver was prompt and met me at the storage locker. The job took a very short time and I received the invoice and certificate of destruction by email 2 business days later. The price was very reasonable and...
Read moreI am not sure how their shred service is because I only got as far as the call. The woman who answered the phone was extremely rude. I was asking questions about prices and she talked to me as if I was incompetent. As if I should automatically know how much they charge for service. I ended the call saying I would find someone else because she was so unprofessional! You guys are gonna lose good business if you keep people like...
Read moreDriver alerted us he was on his way, took care of our needs promptly. Very Satisfied. On the other hand when setting up our appointment online the female I spoke with, Leashia? was another story. She was very rude, condesending and rerespectful. I have several business' with over 400 employees. I she was one of my employees, she wouldn't be represnting my company. I almost hung up the phone to look for...
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