Grand Barber Shop — Local services in El Cerrito

Absolutely wonderful! Struck out 3 times going to various barbers nearby which all had a language barrier. The owner of the store as well as all the workers who happen to be close family are all equally skilled as a friend and I went in there looking like a disaster and walked out looking like we were ready for a photoshoot. I received what would normally cost $45 for a 1/3 of the price. After explaining my issue the owner took the responsibility to ask in detail both at the beginning and throughout the haircut about how I wanted everything pausing from time to time to respect my need to put on my glasses to check out my cut in the mirror as I have horrible vision. The owner not only did an excellent and detailed job but he is a vary friendly, humorous, and respectful US Marie Corps veteran who has been cutting hair since he was in his teens. The store has a classic American environment and seems to be very popular. Having gone to dozens of barbers of all prices and quality all over the place this is by far the best place to get an excellent haircut without paying an arm and a leg. Costs less than what the other cheap chain barbers charged yet gave me double the quality. These people are truely passionate about their job and are not doing it just for the money like others. They make it nice and affordable and charge just to cover costs and put you as a priority. This place will be where I will be going to from now on! Highly...

I went to this barber shop for years, went to shops closer to home, then went back because it was always the same barbers rather than never knowing who you'd get—and they know that chatting is part of their charm.

But the last couple of times they showed a fatal flaw: Their estimate of time is a fantasy. I liked one barber till I realized he takes 45 minutes to an hour to cut my barely-there head of hair, so I had to go in when he wasn't working. The last time the place was full, so I asked "How long's the wait?" 15 minutes, two barbers said. I waited 50 minutes and people there when I arrived still were waiting. All those years of experience and they can't say accurately how long before they get to me?...

Quite rude and made me wait for over an half hour. This is a hole in the wall shop so the service is quickly to come in & out. Customers were complaining about being promised a low price on the phone and then being charged a higher price in person. The haircuts had to be redone as mothers or family members complained about it not being done right first time around or even the second time around. Service is very slow in waiting and even the haircut takes a while. The floors were dirty with not just obviously hair but wrappers of sorts and papers. All around if BBB would go more after little shops there's no question this place would've closed as soon...