I met Mr. Hill at the SCI convention a few years back. After hearing Mr. Hill explain that these custom boots would be the most convertible boot I had ever worn me and my buddy both ordered alligator boots. We both ordered the alligator boots with matching belts. I just received my boots with no belt. When I got them on they hurt my feet so bad I couldn’t walk in them. When I called the company I was told they had forgot to mail the belt and I would have to mail the boots back to be stretched and I would need to pay for the forgotten belt. They was no mention of them paying to have the boots returned. This whole process has been a debacle. After two conversations with Diane I was so frustrated I told her I had already mailed the boots back and to go ahead and donate my boots to charity. I waited two years to have these boots made and know I have nothing. There was nothing that went smoothly during this whole boot process. I can’t begin to explain my disappointment and frustration. My suggestion is to find another boot company as there are a number of good custom boot makers in Texas. Not once was I offered a refund for...
Read moreThe picture speaks for itself. After taking six months, and numerous rework returns, I loved my left boot. Right boot looks totally different size after numerous returns to fix. I was finally so “beat down” by the process and return expense that I gave up! My feet are virtually the same size - no issue with any store purchased dress shoes, boots, or casual shoes. The custom fitted aspect of these boots worked great 50%. If you go with them, get your feet measured in person by them. Using their self foot measurement was a waste of time (and...
Read moreI met Mr. Hill while living in El Paso. He inspired me to trust my instincts and take chances. Mr. Hill believed in making boots that were a cut above all others. His vision is dead on and his quality comment exceeds all others. I love my boots and will be back soon for another pair! Great honor to have...
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