Normally a great, pleasant place to shop for Apetamin for those who can’t gain weight but the most recent batch is like 5 shades darker than it should be. I’ve been taking it for over 4 years now and have never seen a “batch” the wrong color. Many people speak of the health concerns behind it and that is the risk we take when we put medicines in our body but if a customer is unhappy or “afraid” to take something because the color has changed drastically with no warning label or anything than you should be able to accommodate that customer and it should concern you as the seller. The owner told me it’s safe and that “the color probably changed for quality” but she had no knowledge of the color change before I tried to take them back. If your product improved why wouldn’t you know about it? I spend my money faithfully in this store and I am furious with the customer service. I will be looking for another African shop to trust with my health and to give my money. No telling where they are getting this product since it’s obviously not inspected first. Should take it anyway just so I can sue them if something...
Read moreWe used to Live in El paso like 3 years ago and would shop here for items like unga wa ugali.After we moved i decided to ask where they used to buy same product i Dallas since we disnt know of any store at the time, the lady whom i spoke with over the phone was EXTREMELY rude, she told me "i cannot tell you that, do you have anything else to say?". . Very poor customer service even to previous clients. What happened to just saying we are not allowed to disclose that?. I asked why she was rude. NEvertheless, i decided to hang up, i have never spoken to a rude shop owner before...
Read moreI've gone twice. While very interested the staff gentleman I've spoken to both trips more interested in his phone than answering my food ingredient questions. I did remark on that this time. I genuinely wish to understand the ingredients and the cooking processes. Do you wish to Excell at your market or just pay another to keep the...
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