Gizmo Pros - Cell Phone Repair, Computer Repair & Game Console Repair In Holiday, Newport Richey, Tarpon Spring — Local services in Elfers

I paid for Laptop repair that was not done per an agreement. On 3 July 2024 I took my HP laptop in as I could not access the home screen I was told at first that the computer was dead, the hard drive had failed as it was too small capacity 500mg and had to have Win 11 reinstalled and none of my data was recoverable, which I paid $160.49. Then a few days later, I was told by Muhammad that the hard drive was bad and needed a 1 terabyte digital drive which I paid for $128.00 and that it would be several days as the hard drive had to be ordered and the next day was the 4th of July. So what I paid for was Win 11 install and a new digital 1 terabyte hard drive. Then a few days later I was told that they were able to recover all my data from the old hard drive and put it on the new 1 terabyte hard drive and that the service was all paid for. I was told I would be called when it was ready. I called on Sat 6 July as I received no call and wa told it would be ready Sunday the next day and that Steven was working on it. I called on Sunday and was told I would be called Monday. At 4 pm Monday 8 July I called and was told it was ready. I confirmed that the new digital hard drive was installed and a new copy of Widows 11 and that all my data from the old "failed" digital drive was transferred onto the new digital drive and that I could come by to pick up my laptop. I went right in and had to wait about 10 minutes for Steven to bring the laptop out to me wherein I re confirmed that all the above work had been done and that I needed an invoice, which he printed out but no specifics were on it and when I queried that he gave me some mumbo jumbo. I checked the laptop there by logging into it and bringing up one file, all looked fine. Then when I got home and at about 8 pm I checked the system storage and it showed 489 gigs not 1,000 indicating that the 1 terabyte drive was not installed. This morning at about 10:30 (I called after they were opened) and no one picked up, called several more times no one picked up and then my phone was disconnected. They have my cell phone number. I just called again 11:30 and Muhammad picked up but kept saying "hello" as though he could not hear me then hung up. I called right back and no answer and my call was disconnected. So its apparent these guys are not going to make good on the agreed work nor refund me hence this report. This is True, John Miranda PS- A fraud report has been filed with the Clearwater Florida business fraud division. do not pay these guys in advance for any service before it is delivered. MO one of the tech guys actually had the nerve to ask me to write a 5 star review there in the office! The owner contacted me as per theis review in response wanting to work it out. However after a week or so of dialogue including a written email, stating he would refund the money and several screen shots showing the refund had been approved by his bank (no bank name on the screen shots) and a promise to call his bank to call my bank , which he never made and now won't answer my phone calls. It's apparent he was waiting for my bank to credit the amounts he charged me (I was contesting them) so he would not have to pay the refund. Fortunately the Clearwater fraud dept. has not given up on the case, having recently called me and hopefully he will get his due rewards-meanwhile, shop elsewhere for your electronics repair needs I...

So of course at like 7 at night, I accidentally kneeled on my daughters phone(playing in the princess tent with my grand baby) and shattered her screen. I call the place she normally has gone in the past and they close at 6. We both were devastated cause god knows, humans can’t go a day without their phone!! Lol so I took the chance and googled… places that fix iPhone screens and PHIXSMART was the first place that popped up. I see they are open until 8pm 🙏🏼 and I call…. Whoever I spoke too(Sam I find out when I get there) was like what’s the problem, what kind do u have, gave me a price and said come on down!! 5 stars just isn’t enough of a credit to give this amazing company!!! Sam, the owner, gave me and my daughter and also my 1yr old granddaughter the absolute best customer service ever!! And the prices he has are the BEST around with the most amazing top quality service!! I will never go anywhere else should I ever have a problem with any of my electronics going forward and I will ONLY & ALWAYS recommend everyone to come to his store!! While we were there, we got to chatting and he told us a little about how he became and his story is absolutely amazing and I am so proud of him getting to this point with all the adversities he overcame!! He treated us like family, took his time with all the questions we had, taught us quite a bit about the process, and saved my daughters phone!! He also treated my little princess with such patience and kindness and made sure she was happy and occupied with a cool little toy that he actually ended up letting her keep!! I just can’t give Sam and his company enough praise for the excellent service he provided to us!! Thank you so kindly Sam, for being you and...

I recommend this place 100%. I am not a technology savvy person so there was a little bit of a miscommunication between me and the person who took my tablet. She wasn't rude at all, but I didn't understand why I was being charged a very small fee to diagnose a motherboard when the sign outside said free diagnosis. I was still a little bit confused because again I don't understand that type of tech talk. But I paid the small fee that would go toward the actual repair and left my tablet. When the owner found out that I was unhappy he immediately called me at 8:00 at night to find out what he could do to fix the problem and make me happy. And owners like that are the places that you want to take your precious items to because they care about their customers as much as their store. I almost thought that if he couldn't fix my tablet he would offer to buy me a new one, LOL, just kidding. But he was that nice. I can honestly say that he explained it in a way that I can understand and I am completely happy. I have young kids with a lot of gadgets so I'm sure I will be needing repairs and this is the place that I'm going to go because I know they will treat my precious items as their own because the owner is that caring and makes sure that his employees are extremely caring as well. When you walk in you immediately feel welcome. I don't often leave reviews but if you need anything fixed I would take it here to fix. They can do everything. A motherboard issue was going to cost around $160, you can't beat that. This is a 100% my go to place when...