Chamo's Hand CarWash — Local services in Elizabeth

These guys are horrible. Back in January I brought my 2015 Mustang V6 for a wash & they broke my vinyl wrap on my door trim. I spoke to the owner & he made it right, offered me a VIP wash to settle it (vinyl wrap was around $30 anyways). Fast forward to today, I brought my 2024 Ford Mustang Dark Horse for a gold wash, pulled out & noticed my seatbelt guide for the recaro seats was broken. This is a $60/side trim piece ….. thank god they didn’t damage the actual seat.

I’ve only washed my car here a handful of times since the first incident. I’m pretty disappointed with the service. Not only am I out $40 for the wash, but now I’m out $60 for the left guide. Should have just gone to Xpress Car Wash down the street. $16 wash interior/ exterior & nothing ever came out broken

Update 10/16: I called on 10/14 to follow up & got told by the supervisor to file a police report because they aren’t doing anything for me. She then rudely hung up. I posted up my review on Instagram and was blocked by the business page. Was losing $60 on a mistake really worth losing...

I’ve been coming here since they changed it to Chamos. Great people!! The workers are excellent!!! I Came for the car service was great same as usual, the polite workers they know what they are doing. They take the time for great outcome. But what irritates me is andres aka chamo wife that’s inside where the cash register is. She is absolutely rude! Rude to the point you think how do these workers even work for them. (Her) I asked her a question and she went off on me. Not only that they offer discounts for firefighter, EMT etc... she didn’t want to honour that for me. She went on mumbling something under her breath. But she gave me the receipt and didn’t even say Thank You. I had chamo detail 4 of my brand new cars. I Came to him with my other daily cars every 2 days a week. But after this he lost all my service. All off it!! Chamo is nice but if he has his wife inside dealing with costumers. His business might go downhill. ••Remember costumers are the key to a...

Hands down one of the best hand car washes I’ve been to!! The attention to detail is phenomenal, my car looks like she just rolled out of the factory brand new. I did not expect to be this pleased but my expectations have been exceeded. The team is super kind, welcoming, and know what they’re doing. I got the VIP package and I have never seen my car shine like this. I don’t even think she was shining like this when I took her out the dealership. I want to say a big thank you to Emiliano who did the upmost effort when working on the interior of my car. He mistakenly removed a spill in my carpet and that service was not included in the package and should have been an up charge but they did not include that in the bill. I truly hope he doesn’t get in trouble for it and knows how truly grateful I am for him and the team. My car is my baby and I will be taking my baby to be taken care of at Chamo’s. Thank you to Chamo’s Hand Carwash, I will be sending my whole...