Guitar Center — Local services in Elk Grove Township

I am thrilled to write this 5-star review for Guitar Center because my experiences with this store have consistently been exceptional, and I consider it a haven for musicians and music enthusiasts alike.

First and foremost, Guitar Center boasts an unparalleled selection of musical instruments and equipment. Whether you're an aspiring musician, a professional, or just someone who appreciates the art of sound, this store offers an extensive array of guitars, basses, keyboards, drums, recording gear, and more. The diversity of brands, models, and styles ensures that you'll find precisely what you're looking for, no matter your musical taste or budget.

What truly sets Guitar Center apart is its commitment to customer service. The knowledgeable and passionate staff members are musicians themselves, and their expertise shines through when you seek assistance. Whether it's advice on choosing the perfect instrument, guidance on gear setups, or even repair and maintenance tips, they're always ready to lend a helping hand.

The store's ambiance is both welcoming and inspiring. From the moment you enter, you're surrounded by the sights and sounds of music, creating an immersive experience. The demo areas, where you can test instruments and equipment, are a particularly fantastic feature. They allow you to truly feel and hear the products, ensuring that you make an informed decision.

Moreover, Guitar Center frequently hosts events, workshops, and clinics that nurture and celebrate musical talent. It's not just a retail store; it's a hub for the music community. These events offer invaluable opportunities for learning, networking, and finding inspiration.

The pricing is competitive, and Guitar Center often runs promotions and sales that make quality musical gear even more affordable. The store caters to both beginners and professionals, making it accessible to a wide range of customers.

For musicians who prefer to shop online, the store's website is user-friendly and comprehensive, offering a seamless browsing and purchasing experience.

Additionally, Guitar Center's commitment to music education is commendable. They offer lessons and workshops for various instruments and skill levels, ensuring that aspiring musicians have access to quality instruction.

In summary, Guitar Center is more than just a music store; it's a haven for musicians and music enthusiasts alike. The combination of its vast selection, exceptional customer service, and commitment to music education makes it a true gem in the industry. Guitar Center has earned every one of these five stars, and I look forward to many more visits and musical adventures...

Went out there to try out basses. The store was stocked well, neat and ready for the holiday shopping season. They had all the amps ready with cords and even picks on the stools for customers to use, nice touch.. Anyway, I couldn't get the bass I wanted anywhere online because it is discontinued so I wanted to check out a Thunderbird as an option, Always liked them but was leery of the shape for daily practice. GC did have a Tbird and I loved the sound but my instincts were correct on the body. No way could I play that thing for hours every day. So, I looked over the stock to find an alternative, the guys pulled anything down I wanted with no issues. Went through about ten basses with no hassle. I eventually found something I liked in the used section. I checked the price on my phone and it was half price of a new one and still cheaper than used ones online. It had a few small issues so I took it to the tech in the back. He tightened the input jack and opened it up to check a pot I thought was shaky. He also tested the batteries as it is an active pick up instrument. The thing was quickly up to both our standards in no time. Sold. A nice bonus was when I went to pay I found it came with a hard shell case at no extra cost, score. All in all a very pleasant shopping experience and I came away satisfied with a great value. I would not have found the great deal on this bass had I not actually gone to the store. Shopping online for instruments is risky even if you know what you want. Nothing compares to feeling it in your hands and really exploring the nuances of the machine. I've seen some reviews on here where they rip on the staff for being inexperienced. Although I am certain no one is a more experienced musician than the people writing those reviews, I found the guys at GC to know enough to to get any novice pointed to the right purchase for their needs, and there is always someone in the store with a lot of experience if you ask around a bit. Someone in there can answer your questions no matter what your level of experience. If they can't you should probably ask your roadies or the guitar company who sponsors you for...

TLDR: buy on Reverb from a reputable shop instead of GC. Not only you are supporting small businesses, you will likely get a better guitar and better experience. If you have to go to a chain store, Sam Ash in Buffalo Grove is better in every way. Unfortunately GC has lost me as a customer for good. Received 2 guitars that were damaged/not as described condition purchased online from them recently. Every time I drove 20 miles to the store to return them to avoid any further damage on the return shipping back. Instead receiving a proper apology, the store manager talked to me in a rude and condescending voice as if I’m stealing from them. He complained that "pretty much every order you made are returns and I can't refund the original shipping charge". In the past six month alone, I have placed a few dozens of order at GC, and those two returns account for a fraction of the total money I have spent. I also have photo proof that the guitars were in that condition right out of the box. I can tolerate their employees and computers being slow and inexperienced and having to wait half an hour to get a return processed. However, this kind of attitude to your loyal customers, or any customer, is completely unacceptable. Maybe the store manager has no incentive to be nice to me because he figured most of my orders were made online and therefore the store is unlikely to make any commissions from my future purchases? At the same time, there is a beginner guitarist playing “Enter Sandman” very loudly in the store for half an hour, and all the store employees leave him alone. Maybe the store just doesn’t welcome guitarists who actually know about gear. Regardless, there are many, many music stores out there that take much better care of their instruments and customers. The new or used guitars I received from GC were almost never set up, and sometimes shipped and packed improperly. The condition listed on their website are often vague with the blurry photos. Lucky for me they have mostly arrived okay in the past. I guess when accidents actually do happen, this is the treatment you...