Birch River Grill-An American Kitchen — Restaurant in Elk Grove Township

I’ve had to stay at the hotel and eat here for multiple business trips. In short, you can walk less than a mile and have a significantly better experience for the same price.

The food is ok. I say ok because the dishes seem good but then they overly saturate flavors like putting way too much salt on things. Compared to other places near here, it’s pretty poor quality. Not horrible, just eh compared to the competition.

The service is ok, not slow. I would say the staff aren’t very friendly either. However, they aren’t rude. I can see why other reviews call it awkward because many of the employees kind of come across as shy and sometimes hard to understand. You also self seat and no one tells you that. That’s a bit awkward, but the staff always seem to find me, fill up my water and get my food promptly.

The atmosphere is ok. It’s more like a lodge feel and usually very empty. If you want to sit at the bar in quiet and watch a game on TV, this is for you. If. You feel awkward sitting in a completely quiet restaurant, this isn’t the place for you and...

The food was delicious. It looked like a run down restaurant. It is connected to a hotel,which looks like it was a big deal once. It looked like the manger was the waiter, and no other staff was there. It took 25 mins for our 1st course and we where served our sodas in a plastic cup and the food on China. The rugs where dirty, the stable was sticky. There was only a table of 4 and then a table of six,and me and my husband. a couple of people here and there. Wait way to long for our food....

It's old. That's OK. It's the hotels restaurant but doesn't seem to draw much from their occupancy. It's the budget free hot breakfast that accounts for the assemblage of the dining room built in 70s with a fireplace and sunken lounge. one can feel the disconnect between what it was all s what it is used for today.

Servers are friendly and attentive but very disassociated with the 3 tables they had. Not each... total. There is no atmosphere. Perhaps a...