Midwest Audio robbed me. WhenI took my Peavy IP2 7500 amplifier to them in July 2022, it would receive power and display the dim blue light for the “READY” status. But when I hit the power button it wouldn’t show the bright blue light or output any sound. Midwest kept my amp for 6 FRIGGIN MONTHS!!!!!!! And that’s after I paid them fan extra $50 or their “express” service. They had my amp for so long that my wife bought me a new for Christmas. I picked my old amp a few days ago because they still hadn’t fix it. I plugged it in at my house - it’s bricked. No power at all.
I don’t know what they did to it, but at the least it’s in worse shape than when I took it there. I’m taking my back to them tomorrow and if they don’t put it back to it’s original condition I will file a police report. FYI: I have a witness who will sign a sworn affidavit that my amp partially worked before I gave...
Read moreI dropped my mixer off to be fixed on September 30th this year and they told me up front that it would take 5-6 weeks to repair due to their backlog. Obviously, I wasn't thrilled by this, as I am a gigging engineer and had a ton of upcoming work, but I said that would be okay, as I settled in for a long stretch with my backup mixer. Imagine my surprise when they called me on October 10th (merely a week and a half later) to inform me that the problem was fixed and my mixer was ready for pickup! This was a warranty repair, so all it cost me was the gas mileage from the city to Arlington Heights. Nice staff, upfront about the potential lengthy period of repair, and professional to boot. I would use them again--if I lived a...
Read moreBrought my amp to Midwest Late August for a rattling noise.. prior to I replaced all the power and pre-amp tubes. Even cleaned all components with contact solution.. Called Mesa Boogie and they told me Midwest was an Authorized Mesa Boogie repair center. 4 weeks no call.. I called they told me tech will. Looking at it this Friday ..10 days later I call again.. Tech is looking at it. 10 days later I call again.. Repair completed.. Pick up the amp paid $75.. Problem still exists.. Tech never phoned nothing on the invoice addressing the issue.. $75 to store my amp for 2 months. Useless..Third Coast amp repair. They know what they are doing.. Much better...
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