Ed's Appliance Store, Inc. — Local services in Elkhart

Very impressed with Ed's Applicance store. My oven stopped heating/turning on- of course right before Thanksgiving! I tried calling a few different places on Tuesday regarding needing a fix but no one was available until next week. When I called Ed's, after describing the problem, he knew instantly what was wrong (even though google/YouTube told me differently) and stated that they had the part if I wanted to come in to get it and try to change the part myself since it would apparently not be a difficult change. I showed up on Wednesday and they had the part laying out for me ready to go. Very fast and reliable service/part. I'll definitely be going back for future appliance issues! After changing my igniter, my oven started right up with no issues...they know...

After contacting another service who did not return calls after looking up parts information ,I called ED's, the person on the was very knowledgeable and after explaining my issue knew what my issue was and possible part needed for my 3 yr old Amana washer. Now here's the part of "really good customer service". I can see why they are a busy, well thought of place. Explained after part was in, would be about 1-1.5 weeks until installing part. (was hoping for a day or so.) Was giving a name of an individual who might be able to accommodate my schedule request. Part came in 24 hours later and was installed that afternoon. They GAVE UP BUSSINESS to help me out!!! Who does this nowadays? Ed's did, that's who. I will always recommend ED's There were my...

May 21, 2015 Very unprofessional correspondence. Reached out to Ed's to inquire if they would purchase used appliances. Received replies which did not answer the questions I was asking and were rude. My correspondence is below as follows "Hi Ed's, We are replacing the appliances in our kitchen. As such we will have a good condition refrigerator and gas range that we are looking to sell. If you are interested in more information, I can provide make and model and photos. We look forward to your reply." Ed's - We do not sell appliances, only sell parts and do repairs,. "Ed's, Thank you for the information. I'm not looking to buy, I'm looking to sell units I have to someone - would you be interested in them for parts? ...