GameStop — Local services in Elko

The employee that answered didn't care about anything didn't want to try and solve the problem told me if I had an issue to take it up with corporate and corporate doesn't care either charged my stepson 65.00 for a controller and he told them he didn't want a warrantee on it still charged him for it anyway put his account in overdraft then apparently said they would refund him his money been waiting 3 days for it and still nothing called again to ask why the refund wasn't there because now he has to pay overdraft fee and has been outed 65 dollars and still no controller way to go for customer service I would not recommend elkos gamestop to anyone at all because the employees really don't care at all about anything really that...

I love the store when u walk in u feel good u feel chill I don't shop here anymore as I use to because I'm unhappy not with this store but with that way game stop as a hole works I get messages all the time but there not worth looking at like today pro members sale really are thay really on sale look close all the games that just went on sale have been that price for months at Walmart some are even cheaper just because u charge full price all year round and u take 2 to 3 $ off is not a sale and the only thing u have a sale one is the games that just came out that no ones sold back to u and u sell cheaper but a couple $ off and call it a sale 😂...

Sales associate (possibly rhe store manager) was difficult to understand the meaning of what he was saying. Did not understand a word of what we said. Tacked on a game warranty with out asking. And was rude and extremely impatient. Rip off of a place.

Today (April 3rd,2023) at 12:35 i asked the associate to change my pre-order from pick-up to delivery. He was super helpful. He had to call his manager for help. After the 8th time of the associate telling his manager the same thing, his manader was too dense (stupid) to understand the simple information his poor associate was telling him. The store needs a manager who can understand simple...