D & M Mart — Local services in Elyria

Normally I would have rated it at least four to five stars because the guy there normally is nice and grabs the right things that I need when I ask for them but this time he failed to do so .when I asked for a blue raspberry vape, I watched him grab it thinking it would be the blue raspberry vape and then I asked for a different one and he showed me where he's grabbing it from and he grabbed that one so I paid for him and I was going to open it I open the right one the first one that was correct and then I went to open the second one I barely just ripped the plastic and realized it was a blueberry mint which I'm not going to smoke so I asked askedwhich I'm not going to smoke so I let him know that he gave me the wrong one. He proceeded to tell me oh no no no you have to keep it you paid for it do you have a daughter that can take it do you have anybody else that can take. That's poor customer service. I've worked at gas stations before and I've had plenty of things returned especially Vapes and as long as they're opened in the store and if they don't work you can return. Plus if you grab the wrong one and you give it to the customer and the customer realizes it's the wrong one you should have switched it with the correct. Especially when it is your workers fault for putting the wrong vape in the wrong box. So initially I got stuck paying for something then I'm not going to use which was unfair. Next time I suggest those workers check their boxes and make sure everything's correct because customers shouldn't be having to keep the things they pay for when they're wrong good customer service should have...

2 stars for having a drive-thru. I came for some hamburger buns and he tells me $3.19. and then literally handed me a bag of loven fresh buns from Aldi lmao.$3.19 wasn't the problem but for that price it should have been at...

Unlawfully charges customers surcharge fees on DEBIT CARDS when they are only able to do that with CREDIT CARDS. Advised the clerks of this and they still charged me. Will be making a complaint to my bank and the Federal...