05/08/25- Best Friend and I came to the mall to gather some cute items for upcoming event. We both needed new body jewelry and have come to Kayla’s before. After the experience today we will not be coming back. The associate with blue hair was very rude and disinterested to assist us. When asked about titanium body jewelry they very curtly said it was a limited selection and with attitude asked my friend which pieces. After my friend pointed out all their facial piercings and gave the gauges needed, the associate was still rude and even after my friend told them a second time what they needed the associate said “Nevermind I’ll just pick some out for you.” That ended our interaction as we will not purchase from someone who is rude and has an attitude like that. To top the cake off, as we walked away they said “Have a nice day” in the falsely sweet tone that we all know to be backhanded. While previous experiences have been great, we will not be returning in the future due to...
Read moreI would not recommend coming here the employees are unprofessional and have no knowledge of their product. I came in yesterday with a used nose ring just for size reference after the employee just sold it to me. It was too big and I understand they don’t exchange so I brought it to ensure they don’t give me the wrong size again. When the employee was looking for a new nose ring she put my old used nose ring with the rest of the product so if you buy from here there’s a chance that it’s used...
Read moreI just came today and the girl with the blue hair was very very rude and so unprofessional she was just a rude person and you can tell she just didn’t want to talk I’m not sure but her attitude was not it and even my friend said she was rude told us not to touch but then touched it herself right after and was just plain rude I didn’t even buy anything because it made me not want too lost a sale for...
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