10/10 would not recommend. I gave him my computer around June 19th and he stated my computer would be fixed around that Friday. If not then, it would've been around that monday. Then it changed to a Friday. I bought a computer screen and battery replacement to get that out the way before it went into the shop. Now here we are July 10. He states that I have the wrong screen okay that's perfectly fine. Then he says I replaced your battery, it would be $60. At this point I just wanted my computer back. I give him the $60 and he later tells me that he didn't actually put it in. He disassembled my computer screen from the computer and didn't bother even putting my old one back on. He shoved everything in a box. By July 5, my grandmother went in and they stated that he hadn't touched my computer yet. I paid $60 for a screen being taken off and apparently diagnostics, when I knew completely what was wrong with my computer. And later wanted to charge me another $300+ dollars for another screen and labor charges. Not professional at all or punctual. As far as receiving any voicemail that is false. I have received zero...
Read moreFor over a month, I wasn't able to fully charge my phone. At night, I'd have to manipulate the charger and hold the cord just at the right angle in order for me to get a charge. What a hassle! I eventually took the phone back to MetroPCS and was told that there was nothing that could be done and I'd simply have to buy a new phone. Well I wasn't satisfied with that. Then I remembered there's a Computer City in Eufaula, Alabama. I'd received excellent service from them before and thought I should drop in again. I am so glad I did. The owner, Shawn, was phenomenal! He personally repaired my charging port himself. He was empathetic and understood that I needed a working phone and could not afford to buy a new one. So he assured me he'd repair it the same day while I waited for it. Talk about excellent customer service! I would highly recommend Computer City to anyone. The service and prices are unbeatable. I will happily be a loyal customer for years to come....
Read moreLove the quality of the work as well as the turn around i receive. I can always depend on my equipment to be handled with care and if can't be repaired then he doesn't expect to be paid for something he doesn't do. very professional and knowledgeable and he talks to you not down to you as if your are computer idiot. Will continue to use his services and recommend him to everyone. Prices...
Read more