(I drive a 2018 BMW 430i). Very impressed with Jeremiah and his team. After taking my car to another (supposedly well reviewed) shop in Ballston, I was told that there was a "mysterious sound" and that the only way to diagnose and fix it would be to take the car apart and charge me $2,000 in labor and parts. I called Jeremiah and he told me the chances of work actually needing to be done was very low. That being said, every now and again I did hear a squeak, so for my peace of mind, I wanted to have the car looked at anyway. As I had just had new tires put on, I planned to take the car in for both an alignment and a full inspection so Jeremiah could figure out what was wrong, if anything. He and his team did a great job aligning the car quickly and for a reasonable price. And even though they were not able to actually do the full inspection of the car for the sound because of the rain (too wet and loud out to hear a very minor, intermittent squeak), they still did a visual inspection and let me know that they didn't think anything was wrong. I was really impressed because instead of trying to upsell me with bringing the car back and taking it all apart, they said that I could keep driving it and bring it back if/when it gets any worse. There's a chance the alignment may have fixed the issue so they didn't want to go on a wild goose chase if it wasn't worth it. It's that kind of integrity that I think is so important to find in a local auto shop as it can be very hard to come by. By them being honest and reasonable with me, they've ensured that any future issues I have will be directly taken to them as I know I can trust them to do what's right for me and not just what puts a dollar in their pocket quickly. Also, it's comical (in a bad way) how few shops around here actually feel comfortable working on BMWs or know what they're doing, so if you have a BMW or another German car, make sure you take it to someone like these guys who actually knows what they're doing and has reputable local parts dealers they're...
Read moreExcellent customer service, expert-level technicians, and great pricing! I took in my W205 Mercedes Benz C63 for a check engine light and Jeremiah was able to quickly diagnose and resolve the issue. I left my car overnight and he maintained great communication throughout the whole process. Jeremiah is just an overall great person to chat with and you can tell he’s an expert at what he does. Jeremiah also went above and beyond by reaching out to my extended warranty to cover a faulty ignition coil (which they did cover). The Mercedes dealership said that my warranty probably would not cover my ignition coils, so I’m REALLY glad I took my car to German Auto Specialist instead which saved me a bunch of money. He also changed my spark plugs and even replaced my rusty license plate mounting bracket. Now my car looks good and runs smoother than ever. This was my first time taking my car to their shop and I’ll definitely be coming back for any future repairs or maintenance. I have peace of mind knowing that I can always rely on them as a trustworthy and local independent mechanic. I would give more than 5...
Read moreI brought my suv in with some spark plug issues and a fuel leak. They told me it would be nearly $3000 to fix the car and $1600 just to run diagnostics. I refused the service since the car ran fine before I brought it in. When I came in to pick it up my car it didn’t run at all. The accelerator didn’t respond and the car was shaking like a leaf. Furthermore, when I went to step into my car to start it up the staff were all breaking their necks looking at me and smiling. At this point the only option was to pay the $3000 he was claiming to costed to fix or scrap the car. I had to pay for the inspection on top of the towing fee it cost to lug the car off of the lot. Jose was very unsympathetic and disrespectful and it seems very unlikely that the car would have stopped working on its own. I have brought this car into many repair shops and have never experienced anything like this. I can only hope that this review will dissuade others from bringing their car into to be taken...
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