Claro CAC Fajardo — Local services in Fajardo

I was considering becoming a new customer for both phone and internet services, so I visited your store in person. Upon arrival, I took a ticket and waited patiently in line. Despite there being only three customers in the store, I waited for nearly an hour and a half.

At one point, I asked a representative if I was about to be seen, and she confirmed that I would be. However, a few minutes later, a manager named “King” approached me with a surprisingly rude and unprofessional attitude. He asked me what my business was there, in a manner that felt confrontational and unwelcoming. I was taken aback, especially given the context and my intention to become a new customer.

Feeling uncomfortable and unsure of how to respond, I...

Went to make a payment for a friend's pay as you go phone. There are only 2 kiosks for this - both self-help. One won't let you use a credit card because it is broken. This one also is credit card only, so basically it is useless. Which is why there is always a line at the other one. The one everybody uses is glitchy and slow. Very pathetic that a business whose purpose is technology and communication is so...

Pésima experiencia estuve 16 minutos escuchando los problemás personales que no tiene quien le lave el carro que la hermana se molesta que le pregunten que hace entre otras cosas de luna empleada que llego del break y en vez de atender al público interrumpió a dos empleados que estaban atendiedo atrasando mas la cosa entiendo que no todos los empleados trabajan en la misma seccion que cada uno tiene función diferente pero uno va a buscar servicio y orientación para adquirir como nuevo cliente los servicio que ofrecen y entiendo fue una falta de ética profesional Resumiendo me fui de la tienda decidí no esperar mas y yo se que no es mucho para una mega compañía pero perdieron un cliente Gracias por nada No recomiendo para nada la tienda de Fajardo le faltan el respeto a...