Command Performance — Local services in Falls Church

My wife and I purchased a new receiver from a different vendor, but we were looking for a better set of speakers to pair with it, so we decided to stop by Command Performance and listen to a few different brands/models of speakers. Jeff and his staff were very professional and were willing to invest time into making sure we got the right speakers for our setup. They never tried to push us into higher tier or more expensive speakers, even of the same company. We really appreciated that there was no “pushy salesman” experience.

When my wife and I decided to order, it was a painless process and they gave us an estimated delivery date. Unfortunately, COVID and customs problems slowed getting the speakers in as quickly as originally thought, but this was out of their control. To ease the delay, Jeff offered to let us borrow the floor model of the speakers we purchased until ours came in. It was truly amazing having that kind of dedication given to customers.

Everything arrived and the final result is a 5.2 system with Dynaudio’s Evoke line (30s for front, 25 for center, and 10s for surround) along with a pair of JL Audio subwoofers, all driven by a Marantz SR8015. The sound is a major upgrade from our previous Bose 301/201/VCS-10 setup. Additionally, the Dynaudio speakers are sleek and integrated seamlessly into my wife’s interior design choices. She does not even notice them set up around the living room.

Overall, Command Performance provided a great listening and shopping experience and recommended a speaker line that fit our budget and dramatically improved our home...

I was surprised to see that some people wrote negative reviews, as my experiences with the folks at Command couldn't be more positive. I echo what many have written: The staff is friendly, professional, and low-pressure. Nobody ever said to me, "You really should spend [more than you were planning]," or "So, are you gonna buy it?" or anything like that. Sure, if I went in expecting to get a set of speakers for $200 they might point out that that's unrealistic, but each time I've been in, somebody has set me up with some products in which I'd expressed interest, and left me alone to listen as long as I wanted. When I asked to hear one or two other things, they couldn't have been more accommodating, even moving equipment from room to room as graciously as I could have asked. I hope people who are disappointed will bring their concerns to Jeff, since I think he'd like to consider them seriously and see if improvements could be made. (Hey, we all make mistakes and have misunderstandings.) I don't live right around the corner, but when I need something I'm always happy to trudge out to Command, because of their attitude and sense of fair play. I have zero hesitation recommending them. They have been nothing but honest and...

Jeff and the rest of the guys at Command Performance AV are fantastic. I drove up from Richmond as he is the closest dealer of line magnetic gear. The place is set up as 4 different rooms which roughly increase in price. I mention this because these guys can put together a system for any budget. Everything they have is top notch. I stayed for an extended demo for the amps and got to listen to some incredible Devore speakers as well. Jeff was super friendly, approachable and down to earth. His recommendations are not for the most expensive products but those that fit your budget and overall goals. He lent me some cables to take home and try out which was really nice. Also went above and beyond trying to find me a power source (to give me) for a product I didn't even buy from him.

I spent quite a lot of time in Hi-Fi stores in NYC and Cleveland and this place is my favorite yet. It's a great place to just hang out and listen to some amazing systems. But good luck not buying anything. I'll definitely be back to do business with Command...