I would not recommend ordering online with Hog Heaven. I placed an order at the end of September during a big sale and heard nothing for over a month. I called in a couple of times to track my order but had to leave voicemails because they do not answer the phone. The order ended up being canceled a month and a half later saying my credit card was declined. I went to the store to see if they could help me there and they said there’s nothing they could do besides take my info to pass along and I shockingly have not heard back from them. Very...
Read moreReturns/refund policy is terrible. Received mine as a Christmas present. I live an hour away so I didn’t get a change to exchange until late January. I was told I was past the 30 day policy and there was nothing she could do. I was standing there with probably $100 worth of other merch I was planning to purchase but I ended up leaving. Sad to see they rather honor a “policy” than please a customer and make more...
Read moreI ordered a jersey almost three weeks ago from this store and it is still processing. We tried keeping our business local to the university but after this experience I will use fanatics or scheels or anything but these guys. I have tried calling AND emailing their customer service for 5 days now and can not get anyone to reply to me. Worst customer service I have ever...
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