University Bookstore — Local services in Fayetteville

Normally I don't write reviews for anything, but this was one of the worst experiences I've had at any tech store. My computer had a hardware problem and needed the entire keyboard and top case replaced. That's no problem. However, when I came in the first time to tell them about my computer problem the computer didn't mess up immediately so they sent me away and wouldn't take the computer. I went to a nearby table, waited a minute so, then when it did mess up took it back to the counter so that they would begrudgingly check it in. The gentleman at the counter had zero customer service skills, was very uninterested, and did not answer many questions I did have. I was impressed with the speed in which they were able to get the repair done. It only took them 1 business day. Although two days later the same issue occurred and the best answer they gave me was "I guess just bring it back in." No refund. No actual fix. Nothing. $300 down the drain, and they didn't even completely inspect the computer for issues. Overpriced, sloppy inspection, and horrible customer service. Needless to say I took my MacBook elsewhere and will never use this...

I ordered a brand new MacBook Pro from the Apple website and the screen had glitches after using it for a couple of months. I took it to the tech center to get it fixed under the one year warranty. They gave it back to me and make it sounded like I 'accidentally' broke my screen so they won't cover it even though I was just taking notes in my history class when it happened. They also said I had to use my own pocket money which would've costed nearly $700.

My fiancé was furious and wanted to try a different place in Rogers that also Mac certified. Not only did they fix my screen, I didn't have to spend a single dime on it because the one year warranty covered it. The store also gave me a 90 days warranty if my screen has any additional problems.

This school only knows how to suck money from the students and the workers there don't actually care about their jobs. Worst...

BE AWARE! DO NOT buying anything here. This is a stealer store, a money maker of UAFS. Prices here are much more expensive than other online book stores. If you prefer new book, go search for Chegg, Amazon, Ebay. There are both buy or rent option for both new and used books. AND A LOT CHEAPER. Also there are UAFS used books for sale groups on Facebook, look into these first. Save your money. UAFS administrators are trying to find the new ways to steal money from student. They forced almost all staffs to required access code. They deployed the meaningless but all about money Parking Program 2 years ago, we clearly have no benefits from it but they. Think about it. With the little more money, go to Fayetteville for better everything. UAFS administrators have gone too far on this. I am glad I can transfer out of here before...