La Nueva Lupitas — Local services in Federal Way

The lady that works there always seems like we’re a bother to her. I love when I’m lucky enough to go on a day when the husband is working. He’s just so sweet and has great attitude. He shows appreciation for his customers if it wasn’t for him I would not be going in. Another thing is lately they’ve been cutting more meat so it’s not as fresh as it used to be. The meat now smells disgusting when you cook it so most of the times in the garbage it goes. Tortillas break apart as if they’re super old so makes me second guess freshness of...

The owners here are amazing, sometimes costumers are very rude they have no manners and just come in all aggressive. I used to work in many food places, and customers are just disrespectful, they want everything handed to them. They throw money at you, and disregard that the people charging them are just human. But the meat is great, and service is amazing! Their salsa's are very good I always go buy them, and they...

I had a disappointing experience at this establishment. The prices seemed quite high for the quality offered, and unfortunately, I found the cashier lady to be quite rude, which affected my overall impression. It feels like customer care isn't a priority here.

I hope they take feedback into consideration and work on improving their service. Given my experience, I won't be spending my money here...