Workout Anytime Ellenwood — Local services in Forest Park

WARNING DO NOT SUPPORT THIS BB THEY ARE CROOKS TO THEIR OWN COMMUNITY!!!!!!

During covid the gym was not safe and in result the owner charged monthly membership fees. I wrote the owner and called to ask what would be done about this matter this is illegal I was even polite in hope's to come to an intelligent resolve! .The gym was closed while I had an active membership. The owner was childish and never replied. HE WAS NEVER THERE AND STAFF HARDLY ANSWERED PHONES. The owner attempted to hire an attorney for the debt to collect. I showed proof of correspondence and the debt was dropped. However this snake is still trying to collect fees again and illegally! I have now reached out to my attorney about this petty matter. DON'T SUPPORT BUSINESSES THAT TAKE AWAY FROM Their own Community .. ESPECIALLY THEIR OWN!!! Posting picture of correspondence and timestamp along with proof in description. Also the owner admitted on a post a year ago that they were closed I will also give that information to my attorney.

Edit of review: common sense is not for everyone! Let me help you get the record correct! My user GOOGLE name would obviously NOT BE IN RECORDS AND IT IS NOT MY LEGAL NAME. I HAVE RECORDS THAT YOU WERE CLOSED AND NO ONE WAS AVAILABLE TO EVEN ANSWER THE PHONE. YOU HAVE TO PAY GOOGLE TO TAKE OFF NEGATIVE REVIEWS. RUNNING AND PRETENDING TO SAVE A ALREADY STUGGLING BUSINESS IN DEBT IS NOT GOING TO MAKE YOU LOOK BETTER. YOU REALLY HAVE ALOT OF NERVE. TRY THAT WITH SOMEONE ELSE AS...

I honestly want to believe that the staff aren’t the problem here. As my first time getting a gym membership, I do not recommend this place. The day I signed up, I was not informed of any other memberships and was ultimately given the premium membership, which I later find out. Three days after signing up for the gym, I emailed/called the gym to have my membership cancelled. I requested a refund as I had never entered the gym other than the day I went to sign up, mind you I only had the membership for 3 days. The company refused to give me my refund(stating they never charged me, even though I provided a screenshot of the payment that had processed)… and To top it off they are now sending me emails and text msgs stating I still owe what is next months membership... Like I said before I had the membership for 3 days and cancelled. They kept my first payment even though they claim they did not receive it and now they are still asking for more money. I completely do not like that and this really makes the company seem like they’re money hungry…..(Update: Kelsey has reached out and has resolved my concerns/issue. I do appreciate they have helped me out. In the future, I do hope that they make the cancellation process more simple, as I believe it shouldn’t be a hassle to try to cancel a...

Despite being a member since 2018 i was wrongly accused of training at this facility and ultimately banned because of the manager. The manager is disgusting and disrespectful individual to say the least and instead of taking the time to actually have a conversation he immediately became combative and accusative. I used to highly recommend this gym but if these individuals are going to be hired and employed with no sense of customer service and etiquette I would highly recommend to stay away from this gym. There are many bigger and better facilities that treat long time members with much more respect. If I could give it 0 stars I certainly would.

In response to the owners post. I was never “warned” about outside training and my outside job should never be taken into consideration when conducting a business where I actually pay money to come and workout myself. All in all bad business practices run rampant in 2024 especially with black businesses who expect you to bend over backwards to accommodate lack luster customer service...