Papa Bear's Chocolate Haus — Local services in Fort Bragg

The chocolates, themselves, are very good. The staff was unwelcoming and rude. Mostly the more "mature" woman. She even went so far as to tell us to return the next day for the candies they were presently out of. Due to a friend's recommendation, we stayed around the next day until they opened, before continuing on our vacation north. We arrived 30 minutes after they opened and the woman continued her rudeness saying they "never made them and probably wouldn't for another week." Why on earth didn't she just say that yesterday? We could have been to Oregon by that time. The worst was that she not only didn't look you in the eye, she actually shrugged. You can bet they have lost a few customers. Not that they apparently care. Luckily the Mendocino Chocolate Company has a far friendlier crew. Both in Mendocino shop and in Fort Bragg. Plus...

I recently visited this establishment, a very nice young girl asked me if I needed any help? I specifically inquired about their honeycomb candy that I had gotten several times in the past as a gift for my elderly grandfather. Before I could even get the words out of my mouth this older woman rudely said “ We only have what is in the case today!” So I tried to ask if they would have it on a different day and the same elderly woman very rudely cut me off and started yelling at me “ No!! Never!! We will never have that again!!” We only have what is in the case today! The customer next to me said she treats everyone like that! The young girl behind the counter looked horrified and asked if I needed any more help and I said “no sorry I will not be spending any of my money in this establishment when I am treated this...

Amazing chocolate! Amazing service for the younger and very attentive staff. The older woman is just gruff and curt, that's fine with us. We go every time we come up this way. We look forward to it each time and always look up the times to make sure we can swing by. Unfortunately, the hours open have become very erratic. Google says they are open. The sign says they are open. Twice this trip a note on the door. It's so frustrating. If you say noon to 5pm. Be there! Two days in a row not open when it says it will be. Open late, close early is a very interesting business model for a town full of tourist and locals. Inconsistent and inconvenient. I miss your chocolates but how do a purchase them if you aren't open when you...