Forma Furniture — Local services in Fort Collins

We have been customers of Forma Furniture since 2016. Our sales representative, Connie, was there to help insure that we found exactly what we were looking for, and nothing else. We cannot express enough how important it is to us to have folks like Connie, in sales, available to help us in our search for furniture. The furniture at Forma is high end, and the prices are somewhat reasonable for anything of this quality that one might be shopping for. We purchased bedroom furniture and a Stressless chair, and we couldn't be happier. Unfortunately, our parents followed our advice and went to Forma, as well. Their experience was somewhat less welcoming. Although Connie (the salesperson, not one of the managers) took great care of our folks (hats off to her), the management bungled our parents order and actually sold their purchased furniture out from under them. Apparently another customer came in after our parents and another Connie (in management) gave them our parents furniture, thus requiring the management to then have to re-order our parents furniture. This "re-order" took literally 4 months to arrive and in the entire time our parents were given the run around by management. The end result was that our folks paid out nearly $5000 in furniture that they couldn't enjoy for 4 months. This is bad business, and to make it worse, Connie in management didn't...

Replacing a 25 year-old white leather sectional was a daunting project made simple with the help of Connie Allen and Travis at Forma Furniture. Having an stylish selection of sofas and chairs with clean modern yet classic lines was initially key. Having quality fabric choices and samples to take home and consider was important to decision making. Above all, the genuine interest and careful attention to detail by Connie was invaluable. She ordered extra fabric for our Soho sofa and we also choose to purchase a service plan for stain removal should a guest or family member have an accident with wine or food. We added 2 arm chairs shortly thereafter. Now our living room is truly a comfortable and attractive room that everyone enjoys thanks to our friends at Forma. Travis and Connie also helped us with a platform bed/drawers (beneath) from Mobican along with a short headboard and pair of nightstands. Adding pieces after the manufacturer changed wood grains was not a problem with their wise counsel. The whole ensemble looks amazing in our master bedroom. Years before we had discovered a cherry Skovby dining room table (with collapsible leaf) and set of complementary chairs that have served us well too. Even found pads online for the unusual shape. When and if we need to add more to our household, Forma will be our first and last stop! They have terrific...

I rarely (if ever) write a review...and I'm actually doing it out of being so very impressed with this business. From the start of our purchase experience, when we were at the showroom for HOURS with a 6 and 8 year old. Becky treated the kids like little purchasers instead of burdens. She gave them a snack and drinks and often even engaged them in on the purchasing decisions (so cute). We went back and forth on what to buy...weeks later we were still downloading spec sheets from websites and trying to lay out the couch in our odd space. As it turned out a month later we landed on a design...which matched exactly what Becky had recommended (we should have trusted her from the start!!).

They kept us up to speed on the timing of the order (actually not too delayed due to COVID) and then the delivery came. The two gentlemen who delivered the unit obviously knew what they were doing and treated my couch with utmost care (it's expensive, to me, and they treated it as such). They put felt pads on each foot and balanced the entire unit.

I would 100% use Forma again and would highly recommend leveraging their experience in design if you're uncertain (as we were). The unit turned out to be more than I ever imagined. ...