Heidrick's True Value — Local services in Fort Scott

Called up to heidricks to get some info about their knife sharpening service. The first woman I spoke too on the phone was very nice and polite. Then she transferred me back to the man who does the knife sharpening and WOW is all I can say. Probably one of the rudest people I have ever spoken to. Because of this experience I will never go to heidricks again and they will never receive another dime of my money. I'll take my business to mako Ace...

Update: After over a month long wait my Stihl trimmer is back. I upped the rating to 3 stars because I like the people there and for the most part they are very helpful. But the lack of communication for warranty service was inexcusable. A 2 minute call once a week would've gotten...

Bad service. Rude employees. High $$$ went there again on June 28 and when I got to the register I had to wait 10 minutes because the lady decided it was more important to be on a personal phone call and to be on the register shake my head they need good...