Amazing customer service! Not checking store hours, I drove in from an hour away on a Monday desperately needing something I could only get from them. (Three other brewing stores in the area don’t carry it.) of course it was closed -But- the owner (?) just happened to be onsite fulfilling orders. He happened to walk out of the store while I was in the middle of calling other places all over DFW he very graciously went in and got me what I needed. He absolutely did not have to do that especially on a day he was closed. Brewhound has saved me more than once by carrying things I need in pinch. As a female in their industry I have always felt very respected and valued...
Read moreI have been a customer at Brewhound for many years now after another homebrew shop closed. It takes me 30 minutes each way to drive to the shop but I gladly do it because of the excellent customer service here!
Brewhound carries a wide variety of ingredients that are fresh and high-quality. The owner Chris is happy to put together custom orders for batches just by emailing a request. Besides ingredients, I've also purchased equipment and parts needed to build an updated keezer. If he didn't have something in stock, Chris would order it for me. This is a small-business I highly recommend and will continue to shop at. Plus, he...
Read moreI live in north Carrollton and happily drive all the way to the west side of Fort Worth to get supplies/ingredients. Chris is the only shop I'm aware of that carries Imperial Yeast, and don't hesitate to make a request on a specific hop or other ingredient. Chris will gladly make orders for you. The real differentiator with Brewhound is that Chris also takes a consultative role with his clients and I have found that to be priceless. When I'm up there ordering for a brew day he'll gladly give me feedback on my recipe and provide ways to enhance my beer. You can tell this is a real passion for Chris. Highly...
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