Went in to try and sell my amp reason being I never hardly used it and needed some extra cash the guy asked me what kind of brand it was and I Said I honestly didn't remember he begins questioning my ownership of the amp and treats me like I had stolen it just because I couldn't recall the amp brand his exact words were you don't know the brand of your own amp ? I'm like I don't recall it because I barely use it and he said that they wouldn't except it because of that I feel appalled I've given business here before with no trouble and was always greeted with a friendly hello and smile I've bought a few things In the past as well a tv an iPod etc and it always helped because I lived right across the street and I could count on good service I've never seen this guy before however and I hate that I was treated like a criminal rather than a hardworking woman that I am . Very...
Read moreII am literally sitting in Purple Heart Pawn and Gun's parking lot after just leaving the store. I went in with a pair of very expensive binoculars, hoping to sell them. 2 gentlemen assisted me, I believe one was the owner. After carefully researching the item he made an offer and I declined, hoping I can get more selling to an individual.
So I didn't do business with them, but I am writing this review to let the public know that I am extremely impressed with the customer service I was provided. These 2 gentlemen took time to research the item, gave me more information than I already knew about the item, and made suggestions on where I may be able to sell it for more money. I plan on doing any future pawn shop business at Purple Heart, and I suggest you give them...
Read moreHands down best experience I've ever had with any pawn shop. Went out of their way to work a a fair deal on a loan for me even when they didn't have to and could have low balled offering a few bucks or just declined in the way other pawn shops will do to their customers without a second thought. Genuinely appreciate the customer service. Wouldn't go or reccommend anybody else other then to them going forward....
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