Stopped in store on July 3 looking for a big leather chair. My boyfriend and I walked in and began browsing. A saleswoman at a desk near the entrance looked at us and went back to what she doing on her computer, never even greeting us. A woman with her two daughters came in shortly after us and the same saleswoman jumped up and was happy to help them. I approached another saleswoman after not finding what I wanted. I said I wanted “a big Leather chair or a chair and a half with an ottoman.” She kept showing me things that came in faux leather. After being adamant that I wanted real leather, she told me she’d take my name and number and call me once she looked into pieces that came in leather. It’s been a month now and no call. I’ve since bought a real leather chair with an ottoman from Lazyboy. Had what I wanted not been available for order, I would have appreciated a call, at the very least, to inform me of that. I love supporting local business, but from the experience in store to lack of communication, Kurlancheeks drove me to a big box store. I’m not sure why my money wasn’t good enough for Kurlancheeks, but Lazboy was happy to take my money; they even sent a thank you note...
Read moreMy husband and I purchased two leather power recliners as well as a kitchen table with 4 chairs and we are extremely happy with our new furniture. It has been over 6 months and I can confidently say the pieces we selected are very high quality. They had our recliner chairs in stock and delivered them within two days. Our kitchen table with chairs arrived ahead of schedule too. All the furniture we purchased is American made, which was important to us. Their staff was wonderful to work with, Pam assisted us with our purchases and she was extremely kind and helpful. Their showroom is filled with beautiful pieces, very stylish and upscale. If you are looking for high quality, made to last furniture, this is the place to go. I can not wait to go back for more pieces...
Read moreAs a first time new home owner in need of furniture , Kurlancheek will 10/10 be our choice to buy furniture in all our future purchases! Pam helped us, patiently letting us look on our own and kindly offering tips and suggestions throughout, but never being pushy. She was so kind and unbelievably helpful! Ronne Kurlancheek was too generous working together with Pam to get the furniture we loved at a wonderful price! The delivery team was nothing short of amazing! They worked efficiently and neatly together and it was clear they are fantastic at their job! Start to finish this was an amazing and stress free experience thanks to all the staff at...
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