Cranstoun Court Jewellers — Local services in Four Corners States

In my quest for a jewelry store near Surprise that offers G.I.A. certification for precious stones, I discovered Cranstoun Court Jewellers. My desire was to create a custom Emerald engagement ring. Tom, a staff member, was instrumental in this process. He took in my loose emerald for grading and guided me towards a supplier they collaborate with for ring settings.

I visited the supplier’s online platform and selected a platinum setting that caught my eye. I relayed this information to Tom, who graciously ordered it for my inspection without any commitment on my part. This gesture left a profound impression on me.

Upon the setting’s arrival, it was precisely what I had envisioned. Consequently, I requested Cranstoun to set the emerald and appraise the completed ring. The entire process spanned about a month, a duration I found quite reasonable considering the exceptional quality of the final product.

Geoff concluded the transaction, elucidating his appraisal details and permitting me to photograph the ring in-store using one of their viewing pads. The appraisal value surpassed the total cost of the components and labor invested in the ring, leaving me immensely satisfied.

I consider myself fortunate to have stumbled upon a full-service jewelry store in the greater Surprise area that far exceeded my expectations with their outstanding products and services. For the finest jeweler on the west side of town, I highly recommend a visit to Cranstoun...

If you want to pay $30 for a watch battery change, then go right ahead. $30.00 for a watch battery. That’s THIRTY. THIRTY DOLLARS. THAT is UNBELIEVABLE! I will not return. Also, the upside down Christmas tree inside is quite unnerving-I don’t care what kind of old English ancient traditional history story they give you, it looks and feels like an upside down cross. This was a bad choice on my part from the start, but they were the only ones open on Presidents’ Day nearby. Live and learn to inquire about pricing before hand for what would simply be assumed as to not pay more than $16for a watch battery from history and experience with...

Whoever is writing these reviews MUST be family members.

Horribly over priced. Then they pulled that old trick of "Going Out Of Business" a few months ago, advertised it heavily and every single item they had was priced higher than what you could find everywhere else. The people are friendly and that is the ONLY thing they have going for them. Example: to get a small ring DOWNSIZED from a 7 to a 5 and have 3 stones set in a brand new setting that I provided was right at 350 bucks. Eighty of that was to get ONE stone set. Zales, Jareds and the Diamond Store quoted HALF that price with the most expensive being Zale's at...