Franklin Springs Nutrition — Local services in Franklin Springs

I couldn’t respond with a comment to the owners comment, so instead decided to update my review so no one thinks this was a mistaken one star review.

This one star review is definitely for the correct nutrition shop, Franklin springs nutrition.

It’s unfortunate you don’t remember someone walking out on four drinks being made and having to be refunded. This review was made less than five minutes after walking out.

When I came in I specifically asked if I could get dry to-go teas for an upcoming trip, the lady behind the counter said she needed to check with the manager. Manager (older lady) came in, I asked again and she said she could do that. I checked out but the drinks were made with liquid which I would not be able to keep cold on my trip so I told her I needed them dry, she simply said per policy she could not do that and got frustrated. So I asked for a refund and left. Zero customer service.

This could have been handled SO much better. If it was policy I should have been told when I asked BEFORE PURCHASE and second to that shouldn’t have gotten attitude because they wasted product because of not listening and not communicating.

I do not recommend this franchise location. It is not a good representation of Herbalife and their products or customer service. Very disappointed in the franchise policy and customer service for...

Just went this morning for the first time. I wish I would have caught the names but both people there were very friendly. The sweet lady that helped me gave my son a little hot wheels car when we came in, she was very helpful. I ended up getting my little guy a kids drink as well which he loved! It is the little things that make a difference. I got a tea and shake and both tasted great and were just what I needed to start my day. I def think I will be visiting this location a lot on...

Mrs. Donna is awesome. The teas are amazing and the customer service is top notch. I highly recommend for anyone looking for healthy energy, friendly environment and a healthy meal replacement. Go see her and tell her...