NAPA Auto Parts - Beamon & Johnson Inc — Local services in Franklin

I brought 4 engines to the small engines department at Napa and paid 70$ each for a diagnostic fee just for them to do nothing. The first 2 they claimed they could not get parts for and the other 2 they told me what I already told them was wrong with it and tried to charge me 180$ for a 20$ fix. I tried to support a small business instead of getting things from Amazon and fixing it on my own but got ripped off instead. Businesses like this is the reason why people are going to battery-operated equipment instead, it's cheaper to buy replacement batteries that be overcharged and ripped off from assholes like this. I'd rather buy my...

Purchased my annual filters for three small engines. The charge for 6 oil and air filters came to 148.00. I commented that it seemed high and got the explanation all prices are going up. I checked my receipts for these filters last year and the total was around 100. I decided to check Amazon and found the filters, a mix of OEM and manufacturer brands. I spent just over 60.00. I don't see any way to continue supporting this business in Franklin. I would recommend shopping for consumables of...

Went in more than once to order a part since they didnt have in stock. Was told it be in about a week and they would call me when it is in. after 2 weeks called and was told they never were told to order part. Went in again gave them my number told part would be in about a week and again 2 weeks later call and person i talked said they have no record. i suggest looking part up ur self and...