Belk Outlet — Local services in Franklin

My wife went into belk for the first time on 1/20/2021. Where we moved from there were no bells. So prices are normally high but that had great deals going on so she was very pleased. There was one particular employee she was extremely satisfied with and stood out for so many reason other than everyone else. There was a women at customer service area Valerie. Description roughly 5"7 med build nicely dressed business attire black women. Her customer service was extremely well. My wife worked in business management for 20 years with primary focus on customer service. She has trophy in living room lol. I think it's great and very hard to find professionalism these days. However I believe the individuals who I think may have been coaching her or overlooking . older small black women and then a white middle aged 40s women her supperiors were not so professional I noticed a lack off. Snooty and comfortable and when I say comfortable meaning they must have been doing the job so long that they are getting discouraged. So to finish this all up I would like to say my main reason for writing today is I hope that someone will tell Valerie good job or make her feel special in someway. I would like to add that I don't know this women at all. Thank you sincerely Daniel Barnum and...

A lady descended upon me within 30 seconds of entering the store. She then started pressuring me to buy a wallet I didn't want (and stated I didn't want), and dhe then switched to pressuring me to get a credit card. I told her multiple times I didn't want a card, and she kept pressuring me and acting like I was stupid for not wanting to even come over to the desk and consider because I would get a 20% off coupon for doing so. I'd rather pay full price and be left alone. I walked out (with her yelling after me) and have no intention of ever going back there. There are plenty of other Belks I can go to, and I'll cease going to them if I receive...

Well they don't have much selection when it comes to men's shoes or sneakers but I can say the staff is very very friendly and accommodating. I was also super surprised when I checked out and the price was so much less than I thought it would be. I bought one pair of sneakers and went back to get another pair less than an hour later. Thank you so much to the associate that helped me out there. She was at the perfume counter but came out and helped me and every person that I saw around her area. I can't remember her name and I apologize for that but I hope she's working when I go...