My 8 star review of PC Warehouse of Freehold.
I have been a customer of PC Warehouse of Freehold for over 15 years. The fact that I've been using their services for that long should be enough to justify a 5 Star rating.
I think of them as my PC service center; sometimes the PC hospital; other times the PC emergency room. Now I think of Yvonne, Chris and James as my Apple wizards too, since they service Apple machines like my MacBook Pro. I prefer wizards over self-proclaimed geniuses every time.
In fact they installed an Oracle VM Virtual Box 6.0 machine into my Apple MacBook Pro. The virtual box, also referred to as a virtual machine, emulates a PC inside an Apple, so in effect I have two machines in a single computer frame.
Since last November PC Warehouse of Freehold has provided this very small businessman with so much value in a variety of challenging situations that I have to award them some additional stars.
In November I showed Chris the specifications of a brand name computer I wanted Chris to build for my son as a birthday gift. Chris approved of my specifications except he said I should invest a little more cash and get a solid state hard drive. I wasn't expecting Chris to better the Dell price; I just wanted the convenience of having him nearby should issues arise. The end of the tale is that he built a unit with a more vigorous processor, and a solid state 1 terabyte (1 tb SSD) hard drive for half what I would have paid for the conventional hard drive equipped name brand machine. The improved response time of the solid state drive is unmistakable.
A side note: Yvonne used some RAM from my old laptop in the Mac Book, reducing my expected RAM investment by 50%. I didn't know that PC ram could be used in an Apple device, so she could have simply charged me for all new RAM. The point is she didn't do that when she easily could have, but that's just not the way they swing at PC Warehouse of Freehold.
Keep up the outstanding work James, Yvonne and Chris. In my mind you are...
Read moreMy son's external hard drive was not working. It happened on Saturday night. I tried all night to fix it but not unsuccessfully. We were terrified if the data in HD was lost or not retrievable. I searched in Google to find the nearest PC store in our neighborhood in Ocean Township but no store opens on Sunday except for the Best Buy store. I read the reviews in Google. Best Buy did not get a good review.
Luckily I found PC Warehouse in Freehold. They opens on Sunday and they got good reviews. We used to have a PC warehouse in Eatontown but it was not in business. I had good experiences with the store before. I took the HD to the store once they open. The store owner and her wife are extremely friendly and helpful. Because my son's school project was in the HD and he needs it for his class the next 2 days, they were very nice to promise to look at the HD to see if they retrieve the data from the HD right away. Yvonne called me a few hours later and let me know the HD is dead but they can retrieve the data for us. The price they quote me was very reasonable and they promise to give me the HD within reasonable time. To me, they are my son's life saver and mine too. They suggested that the data be put in two HD so that one dies the other one will be in tact. I think it was a good suggestion and accepted their offer.
When I returned the store to get my new HDs. they were very patiently to explain what happened and advised me how to protect the HD and how to use HD properly. It is beyond the services. They really care about the customers.
I am a CPA and have experiences many IT professionals. PC Warehouse at Freehold is one of the best. I strongly recommend to anyone who has the same problem like mine. They really give me a peace of mind that is priceless. Words cannot say enough how much I appreciate their helps. Many thanks cannot be enough so I write this review to...
Read moreThis place is exceptional. I built my first ever gaming pc before New Years as a way to really step my gaming experience up. Despite it working perfect, I knew it could have been improved by someone who knew what they were doing. I was lucky enough to get my hands on an RTX 3090 Aorus Master GPU and a 850w psu. This kind of money, I wanted to make sure that it was installed properly. After some research I found out about PC Warehouse and specifically Chris. Chris is not just an expert, he’s a legend. I dropped off the parts and let him know what needed to be done. We chatted for a bit and he said he’d call me later. I also brought him a support bracket I bought as the GPU is HUGE! Definitely needed the support. He kept calling me throughout the day asking for my permission to install the fans correctly, my water cooling was installed upside down, and the bracket needed to be bent to fit the massive gpu. I was so incredibly grateful for him taking the extra time and effort along with managing the cables in the back. This is beyond good service, this guy really cares about his job and I’m insanely impressed. Believe me, I wouldn’t write this if I don’t mean it. Go to Chris and you won’t regret it. Guy really is a legend and I’m incredibly satisfied for my service. Just take a look at these pic and tell me this isn’t a work of art. Performed perfect on day...
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