I ordered a Rx refill online from CVS this morning. This CVS uses a 3rd party delivery. The 3rd party driver does not speak, read or understand English. The driver did not deliver my Rx to my home, nor did she call, before she dumped it at the wrong address. I called the 1-800-shopcvs and close to an hour I still can not get my Rx, as the delivery folks (Roadie) try to contact the non-English speaking driver who refuses to answer their txt and calls. Now I sit here at home needing my Rx and can't get it be cause CVS on Jesse Jewel rd, will not cancel the lost order and resend it out. The lady hung up on me when I asked to resent it. I have recorded both calls for...
   Read moreThe pharmacy staff at this location, very near NE Georgia Medical Center, is usually wonderful. I have a unique prescription and the pharmacist at night has always been helpful. Even when they were out, he helped discuss my options. Wednesday morning, early, the pharmacist working decided she didn't want to fill my prescription. She was very rude and said she didn't care what CVS policy was. (The same prescription was filled at the same place 12 hours later.) I do not deserve to be treated bad because I have a unique prescription and that pharmacist needs another place to work if she doesn't want to help. The afternoon staff was 100 percent great. As they...
   Read moreMy 11 month old has to have breathing treatments and his nebulizer just decides to stop working at 10:30 at night. Naturally we call the only pharmacy open and they inform me that CVS requires a prescription for a nebulizer and I needed to go to another pharmacy which is currently closed. He said well go to the hospital then to get a rx. Um that's 200.00 up front to be seen for a device that should not require a prescription. CVS should really rethink the rx requirement for a device that could save a childs life. I didn't ask for the medication just the machine to dispence the meds that I have....
   Read more