Arona Home Essentials Galesburg — Local services in Galesburg

I would give it zero stars if I could. I pulled my official credit report and saw an account with Aaron’s that was charged off that I wasn’t aware of. I called to make a payment and was transferred from a girl named Stacy, to another male employee who said I needed to speak to the general manager. General manager got on the phone and was IMMEDIATELY rude and harassing. I told him I was calling to take care of an account and wanted to make payments (since it was over $1000 and I have a little one so I don’t just have that laying around to pay surprise accounts with.) He started to threaten to take the money out of my tax return (which they can’t do, and I’d hope he’d been smart enough to know that they can’t, but judging by this mans character and unprofessional attitude, I’m assuming he’s not.) I told him it didn’t sound like he wanted to take a payment from me so I’d call corporate and make the payment there. He started yelling even more and saying things like “go ahead and call corporate! I’m the regional manager! Tell them Tony Brown-” And at that point I hung up. He immediately called me back (I hadn’t given him the number I had called from) and started harassing me again. So again I hung up. I called corporate and they urged me to file a complaint, which I did. Turns out that he’s, in fact, NOT the regional manager. He’s just the franchised stores general manager and a liar. I would not in a million years recommend this place to anyone. Rent a center or buddy’s will be much more professional and they seem to have much better prices. I implore you to save yourself a massive headache and avoid this place...

I like coming into Arona. The people are very friendly.i have been doing business with them since 2015. I have bought several appliances and pieces of furniture from them. I have made all the paymhelllents on time. Every time I get one paid off they are Always excited about trying to sell me something else. They are not pushy at all One of them asked if I wanted to have my payment automatically taken out of my bank account. I said No because I like coming in the store to see their Smiling faces. There is nothing like the in store experience. That's why I come t in. They work with you about the payments. Those folks have always been nice to me as long as I thehave been doing business with me. I can't believe it has been 10; years already. Wh them ow. Times go fast when you're having fun The payments are very reasonable too. And from all the years I have been with them they have upped their availability of selling other things that you would think would be in their store. It's amazing the item that you can . buy at Arona. I have been very happy with them. Overall they are a great group of people. I hope. They stay in...

Went to get a couch the other day, and the one floor sales rep told us to fill out the application with just city state names and phone. Well Tony the manager came out and said this isn't what we need we need complete addresses and I said this is ridiculous and Tony told me that if I want to have an attitude to go somewhere else. We were trying to tell him that his ses rep told us to fill it out that way but Tony decided to talk over me and tell me that if I'm going to rude to go to RAC and pay more. Well we did go to RAC and we got the couch we wanted the next day. So thanks Tony for basically throwing us out the door and having us take our...