Melrose Family Fashions — Local services in Garland

I come here frequently and never have a problem it’s one of my favorite stores .all the girls have always been kind. But today I tried to pay and the two girls up front told me they recently started to work there and didn’t know how to work the register. They mentioned the manager on the clock was no where to be found and I waited around 15 min to pay and the lady name Morgan came up front . The young lady asked her if she could check me out and she said she couldn’t because she was “ on break” and she wasn’t gonna do “ all that” meaning she wasn’t gonna clock in to check me out til she finished her break. She said she didn’t know and that it wasn’t her problem. As a manager that is very unprofessional she needs to be removed . I will be calling corporate about this, She...

Ive been going to Garland store for a few years and The store has really gotten better as far as organized, clean and staffing. I wanna commend Diana - she was there in the store today by herself for several hours and the check out line NEVER stopped. She kept her cool was pleasant smiling and did not complain once! Her coworker called out and she held it down. Relief wasn’t due to come in until 3 pm. Please be sure management recognizes her for superb customer service. Retain those good employees - I’ve experienced some of the younger girls that are not poised for professionalism or...

I went to melrose to Pay on my layaway around the 4 o’clock hour, and when I was at the checkout, the girl that was supposed to check me out was on her phone. It took her a couple of seconds to check out even when she checked me out she was on her phone, never Put her on the side to take care of me properly previous employers were always attentive and on their stuff never had to wait...