Advance Auto Parts — Local services in Garrettsville

Have dealt with this store for many years and always met with helpful attendee's. Today, 09/29/14 , I was waiting for my wife and neglected to turn my lights off, consequently my battery wasn't strong enough to start my car when she came back. I walked to the Advance Auto store and ask if someone could help me with a jump start on my dead battery and a very nice gentleman, Larry, said yes, he would be at the site where my car was, in about 10 minutes. He showed up in less than 10 minutes, hooked up the jumper cables. He suggested to leave it set for a few minutes before trying to start the car, a 2001 Chrysler Sebring convertible that I've owned for a little over 4 yrs. Not knowing how long the battery had been in the car because it was the same battery since I took ownership and knowing that battery life today is about 4 to 5 yrs, so Larry told me about a new style battery that has a longevity of 10 to 15 yrs and cost in the neighborhood of $180, so I will be buying one of the new style batteries at Advance Auto, and by the way, the service call was at,"no charge", so it pays to shop at your local auto store for that little bit of personal service you don't get anywhere else without dipping into your wallet. Thanks Larry. Bill Wetherholt,...

I work on my vehicles often, and im here a lot so i may be biased, but i love this place. The staff are always extremely helpful, and they usually have what im looking for. Ive had them diagnose my truck many times, and theyre always happy to tell me what the issue probably is, and tell me what parts i need. Ill be going back many...

Had a mechanical issue with my truck this morning. Walked into Advance and met Andrew, the Store Manager. Andrew went over and beyond to explain what he thought was the issue with my truck and assisted me in finding a solution. Guy is as solid as they come. I couldn't have asked for a better experience! Thanks...