Boot Barn — Local services in Gastonia

Not Worth Your Time. Went in to look for a few things. Was not greeted until well within the store. Was there for over 30 minutes, tried on maybe 6 pair of boots, walked around the store, 0! out of the 5! people working asked me if I needed anything. None. They sure did help the men but not the lady. Couple of them actually looked at me trying on boots and just kept walking by. Also, didn't say a word to me as I left. Some of the poorest customer service I've ever seen. Felt like since the men were dresses like they belonged in a western store, they were helped instead of me. Go shop at Lebo's. Their service is the BEST. Oh and their prices are better. They don't care how you look, they are the best. Don't know why I ever went...

$300.00 for boots and they ain’t got no boxes. How am I supposed to wrap some boots without a box? I didn’t pay that much but the lady next to me did. If I paid for some expensive genuine leather boots, they better have paper stuffed in them in a nice box individually wrapped in paper. Sealed with a kiss from Jesus. The prices are so high 75% of Gaston county can’t afford it. I’d rather go to Morgan’s. It did smell...

A really nice store with a huge collection of both western and work wear. A lot of different brands with varying prices. You can also shop online and have it shipped or pickup. Been very happy with everything I've purchased - boots, (great selection of boots) jeans, shirts. Good...