I could not have asked for a better experience.
They took my mom's poor little hand-cut diamond, which had been trapped in a claustrophobic re-built setting for decades, and breathed glorious new life into it with the most BEAUTIFUL band that highlights its uniqueness and lets it see the sun again. Rather than sniffing at its small size and outdated, misshapen cut, they treated it like the one-of-a-kind precious memento that it is, and I cannot thank them enough. (Not to mention they handed me tissues when I started crying my eyeballs out!)
They also polished up and re-sized my engagement amethyst, which now shines like it did the night he proposed. I even got to meet and thank the jewelers who worked on my rings!
These folks understand that value isn't always measured in carats or dollar signs - it is measured in emotion. These pieces hold great significance to me not because of what the market says they're worth, but because they symbolize two people who are dear to my heart (one of whom is now gone). I get to have a part of my loved ones with me every day, and thanks to the hard work and gentle care from Facet Foundry I'm wearing a great big smile every time I look at them!
Please, if you have any pieces that have significance in your heart, take them to Facet Foundry for any work they may need done. These folks GET IT, and will treat your jewelry with the love and respect you'd want it to be treated with by a professional. Truly, it's magical how good it feels to work with them.
Thank you, Facet Foundry, from the very bottom of my heart - you took incredible care of my most precious...
Read moreThe Facet Foundry is an AMAZING business!! A should not be missed hidden gem itself!!
You do not have to go to Charlotte for fantastic adornments, we have a super option in Gastonia! Everyone on staff is incredibly friendly, professional & knowledgeable about their craft. Michelle the resident Gemologist was instrumental in finding the center stone for my wedding ring. She did a fabulous job getting me the green sapphire of my dreams!!! I gave her the unenviable task of finding me a dark green, non-heat treated sapphire. Nearly impossible to do! She completely came thru though with several options. Cannot rave enough about their customer service, very individualistic for each person & they really focus on you having an excellent experience versus making a sale. No "shark" mentality, consummate professionals.
They also have extremely beautiful jewelry all the time in a variety of price points. Anyone can walk in looking for that special piece & find something affordable. Or if you want a high-end custom - they can do that too with their super talented design team. Could not be happier with every future heirloom I've bought & will be a life long customer! Go...
Read moreI made a comment to my mom that "I just want a simple ring with my birthstone in it. I love my birthstone (ruby), but I also love simple jewelry." It was a small comment I didn't put much emphasis in & I wasn't telling her as in dropping hints that I wanted her to get me one. Months later, as I completely forgot I made this comment, for my birthday, she gave me my great grandma's engagement ring- that had been passed to be my grandma's engagement ring. (I am not engaged at all but I was very close with both my great grandma and grandma-this is an insanely precious gift to me). Mommy took this ring to Facet Foundry and asked them to rebuild/restore it with some cute minor tweaks to personalize it for me. According to my late grandma, anything other than gold is tacky hahah, but I'm a big fan of white gold/silver. Facet Foundry created this ring using white gold and gold. with a small Ruby in the center. It is exactly what I wanted. Simple, beautiful and so much sentimental value. They did an amazing job. It's perfect. I'm obsessed with it and so thankful. & even with the hints of white gold, I know grandma would be pleased with the...
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