Merchandise Outlet — Local services in Gaylord

This store can have great deals. If you are looking for it generally it is cheap here. Their tools are actually not bad and cheap enough to just rebuy if broken or lost however they are backed by warranty. I did once overhear a manager mention something about oriential trading so you may want to Google your purchase which is never a bad idea when being a smart shopper. Also staff is friendly. Selection changes often because it depends on what the purchasing person is able to get deeply discounted from other retailers (for some items). The way I look at it is I stop here in occasion and but things I will need or could use but because of selection changes happening so often if I need it right now I generally go to another store. None the less it is always fun to see what...

Absolutely amazing customer service! My son and I were in today and the cashier I believe his name was ZELL ? Very friendly, super respectful and can really hold a conversation! After I told him we moved here not to long ago and I work so much that I really don't know much about the town or what to do or where to do fun family things? After he told me the specials you have weekly at your store ☺️👍 he told me so much about the town the people where to go for fun family activities and Even what school activities I should get my son into. Seriously was I impressed I never can even remember a time where I seen better customer service especially in the younger generation i was...

I always shop MO when I need household or small gifts and have bought some fun stuff there. What bothers me is that the staff is always different. People don't stay long and the management always changes. When I shop Big Lots the same staff has been there at least 5 years. So what is the problem at Merchandise Outlet? Is the pay so low people find other jobs? Is the management so bad people can't work there? Is it just a problem of finding good help? Everyone in my employ has been with me 5-7 years. If MO is a popular, successful store and people love it then perhaps they should be treating their...