On our way to Maine on a snowy Saturday, our car started to over heat. We were over an hour away from home. After many trying hours and after being settled into a hotel room, we looked online for someone who did Audi's. Our online search took us to German Motorsports. Though all the reviews were very good, we still feared the worse (we have out of state plates). The symptoms our car was displaying pointed to a thermostat, but we were not quite sure, so we felt very vulnerable to an unknown mechanic. First thing Monday morning, we spoke with Matt, a very nice gentleman who had just read the note we had left him. He also agreed it could be the thermostat. A few hours later, the horrible news that it was most likely the water pump, which included the timing belt assembly fell on our ears. Expecting the worse, we were surprised at the price quoted. Though it was not what we had planned for, we were still pleased with the quote knowing what our local mechanics charge for the work. On Tuesday afternoon, Matt called us to let us know our car was done. To give us a break, he informed us that he would give us a 10% discount if we used cash. This was a wonderful help. On Wed. we went back to pick up our vehicle, we found our car parked outside, waiting for us. The work had been done, a leak in the exhaust had been also fixed and the price quoted was as such, no hidden surprises. After spending a few minutes to talk to Matt, we discovered that they were Audi Certified Mechanics. We were treated with the utmost respect. When possible, you will have our business. Thank you Matt and German Motorsports. You made a disaster a little...
Read moreI went in for an inspection and was quoted $1400 in work. Took my car to my other guy and stated what they quoted didn’t make much sense at all. The only thing being a valve cover leak which was actually needed but then told me it wasn’t. But you’re gonna not pass me for a couple missing LEDs when it was fine last year? Ok whatever. But I really know the techs are inexperienced working on modded cars, I have coil-overs and they stressed so hard about a ball joint being loose which my other mechanic gave me a stank face because they probably haven’t ever dealt with a system like that because it’s cambered. You can play the people from out of state that come up every year, but not me.
I did everything last year to get this car roadworthy in NH by taking off tints adding front plates, etc. but you guys just outed yourself.
Oh and the tech that worked on my car looked like he just came out of high school, revved my car and then sped out of the garage hitting a bump with it being a low car. They don’t care for you at all😂
Update: owner couldn’t take criticism. Other reviews are like it too where people weren’t happy with the service and the guy has a hissy fit. I guess that’s a way to run a...
Read moreReviews are not something that I tend to leave often for I do not always feel as though people go above and beyond to ensure the service that they are providing is top notch. HOWEVER, German Motorsports and everyone that I have dealt with here needs to be spotlighted for their exceptional customer service and work. My Audi A3 needed some work. She is on the older side and as we age some, she has too. German Motorsports was a recommendation from my boyfriend who lives in NH. I live in Maine and I am all done giving my business to the dealership so I went with the supporting of small business and I will tell you all reading my review...if you want high quality work done without the dealership cost...make the drive to Gilford. The communication, appreciation and cost will not disappoint nor will it make you feel as though you need to eat Ramen for the next week. So, to ALL of you working at German Motorsports in Gilford, NH...I thank you and appreciate you more than you know. You will forever have...
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