Knucklehead Tattoo Shop — Local services in Glendale

If I could give no stars I would, I got a tattoo back on March 17th by one the artists in this shop. Right away the artist was upset because he under quoted me and according to my reference pic I sent, he didn’t realize it was going to be so much detail. We discussed what I wanted and I had asked if he had done a skeleton hand before and he said he did. As we continue on with the appt, the artist made several comments about being tired and needing breaks, I completely understood but he kept trying to push me for a second appt when I had already stated I wanted my full piece done that day. He continued to make comments about him being “hangry” and needing more breaks, I obliged as I had no time limit and wanted my tattoo done in one session. When finally “finished” the tattoo just didn’t look like my reference picture at all and we talked about coming back for what he said would be touch ups but to me I didn’t consider this a finished tattoo but he said he was done. No details or whites were added to my tattoo. The shading wasn’t good at all. I don’t believe the artist was happy with his work, he didn’t want to put second skin on or even take a picture of his work. Overall the work this artist has on their page to what I got, just doesn’t relate. Within less than 2 weeks, half off my tattoo had faded and now basically looks like I have scribble on my hand. Because of my frustration, I did reach out to the owner of the shop. To see what I could do about getting this fixed and being happy with the tattoo that I did pay for, as it will be on me for life. At first it was a little hard to get the owner to get back to me. Eventually he did and I thought I would be taken care of. He said he could reference me to a different artist in his shop that would be more experienced to do a tattoo like this. I was also given the whole speech about how hand tattoos fade and all that, which I understand being I have a tattoo on my other hand. Which I’ve had for years now and know how to maintenance it, that it hasn’t faded. The skeleton tattoo I got at this shop, is just not a good tattoo and I don’t believe anyone would be happy walking around with this work on them. However the efforts I’ve put into reaching out to the owner and the shop after that initial call with the owner Alex, have now been ignored. I heard high reviews from this shop and I’m just so disappointed in the service I’ve gotten. Really wish we could’ve figured something out but this is the last resort I was left with, to just leave my review...

When I first tried to get an appointment with Alex(Panda) I emailed him. Telling him what work I want done, a few days past and I do not get a response, so I tried to email him once again and still nothing. I decide to go in the shop to see if I can get an appointment. So I noticed there’s no walk in artist available. I decided to go elsewhere to go get the tattoo I wanted. I decided to give a different artist a chance to tattoo me, I did have luck with Angel. When I was getting tattoo a woman comes in and was looking for Ortega an artist said he wasn’t in, but Ortega was right there and the woman tells the artist that she tried to get into contact with him, basically the same way I did. Meanwhile when I’m getting tattooed, my artist and another are talking about what styles they will not do on people. Which is understandable. So I put two and two together and realize these artist will not respond back if they don’t want you to do the tattoo you want. My tattoo I got done there’s looks...ok it’s a little scratchy looking but I got a hold of an artist at a different shop to touch it up. So be wary if they do not respond to you most likely it’s because they do not want to do...

I walked in today after checking out the artists work on their website I felt confident that which ever artist was available would give me a great piece. Well Sergio took me and blew my expectations out of the water! I was getting my late dogs paw print with the word Siempre as a memorial on my leg. I was very open to suggestions and asked him to do what he thought would look best and with all of this freedom he came back to me with 5 options and set down and went through the difference in each and how they would look, and when we decided the style he came back with multiple sizes and again went over the difference in detail there would be. He was so great and took the time and went the extra mile to make sure it was perfect.While he was tattooing he made sure to move around and look at it from different angles to make sure it was just right all the way around. I could not be any happier with my experience...