Claire's — Local services in Gloucester Township

A HORRIBLE PIERCING EXPERIENCE FOR MY 3 YEAR OLD NIECE! The earring went through the lobe and into the back of her upper ear. We have pictures and videos and Claire's only option was to RETURN the EARRINGS. They didn't care about how traumatic the experience was or how they literally messed up her EAR! The WHOLE thing should be refunded, the job was not done and it resulted in an INJURY! She was very still and did NOT flinch! We have the video!

THEY GOT PAID FOR...

Very unprofessional store Mgr Nicole at Gloucester Premium Outlets location. I had an issue with my ear piercing, I asked her to refund the pair or re pierce my ears, she refused. She gave no options to rectify the situation, Said there is nothing she can do to help me I have to call corporate. She left the store and left me with her 2 associates and she called security on me and sent them to my...

I absolutely love that they came to the outlets because I get a discount LOL. I don't remember the staff members name but she was very helpful and friendly because I had to be in work soon and I wanted a new pair and I'm very...