Hope's Closet — Local services in Goodyear

This store used to have great items a few years ago but they no longer pick up donations or deliver and you have to pay them over a hundred dollars to even pick up donations! I can understand paying that for delivery but to pick up donations? I'm appalled! I totally agree with the reviewer who wrote " who runs their business model this way"? I really would love to donate to this cause but because they can't or won't pick up items, won't accept donations on weekends which is when most people are purging, and have a donation window when most people are at work, I will have to donate my gently used items to another charity!! My biggest concern is that they are missing opportunities to further support the shelter and the women and children that need it because of the lax attitude towards donations. I wonder if they're passively discouraging donations other than cash? I'm sure their attitude towards "cash" donations are different. Either way, there is no hope for Hope's closet in it's current state of management. But, I do "hope" that they Hire a couple of drivers and a pickup/ delivery crew like they had a few years back to drive the truck that used to just sit unused in the parking lot. If the truck is operable, not addressing the driver issue is a missed opportunity for growth. The community is here to help. Please work on a better strategy to...

This Is UNDER NEW MANAGEMENT IT'S AWFUL! HOURS HAVE CHANGED. CLOSED SUNDAY MONDAY, AND 9-3 T-S. The help is all new except for a couple of people. The Brunette girl, heavy and fake eyelashes is a trip! She questions every item not priced, I had a book not priced, in the book section. They told me it was 15.00. A Spiderman toddler bike was 50. Only certain lettered tags on sale. NOT THE SAME NEW ITEMS HALF OFF. I HAVE GIVEN THEM THOUSANDS OF DOLLARS WORTH OF STUFF IN 5 YEARS. THEY HAVE A MUCH BETTER TOY SECTION, AND THAT'S PRICED GREAT. BUT I DON'T WANT TO DRIVE 35 MIN AND NOT GET 50% OFF IF I LIKE SOMETHING AND IT'S NOT THE RIGHT LETTER ON SALE. ALSO THERE SHOES ARE PRICED 15.00 PURSES SOME 25-40 .SOMEONE IS MAKING MONEY , I DON'T THINK IT'S ALL GOING TO THE WOMEN'S SHELTER. I WON'T DONATE ANYMORE, AND I WILL TELL FB, AND LOCAL SOCIAL MEDIA PLACES, LIKE NEXT DOOR, AND COMMUNITY PAGES WHAT IT'S LIKE NOW. THEY NEED A BATHROOM TOO. KIDS HAVE TO GO POTTY, WOMEN NEED RESTROOMS SOMETIMES YOU KNOW? GET RID OF THE RUDE GIRL ON REGISTER. AND THE YOU GUY WHO OBER PRICES...

Oh, do I LOVE this place!!! I’m practically a “professional” thrifter, & Hope’s Closet is the best thrift store around! They recently expanded & somehow made it even better! It is clean & organized, the prices are phenomenal, checking out is efficient, & they do a great job posting their sales & fun finds on Facebook (& probably elsewhere too!). “First Friday” is always busy, but worth it!!! Sandy, Theresa, Becky & Henry (& more…still learning names!) are so helpful & kind.

I am so thankful that a place like this exists, not only for the profits that go toward a wonderful cause, but as a domestic abuse survivor myself, I really appreciate that there is a safe place for others to come, to feel seen and heard. To heal from something from which strong stigmas can be attached…it’s painful, it’s hard, and it’s exhausting to try to do on your own. Thanks to all those at Hope’s Closet for providing hope and healing to a population so...