I am a business owner from the moment the guy answered the phone I could tell he was going to be rude. I simply asked the price of some parts for a customer he responded with a list of different parts I then explained that I needed the same info for a different vehicle he responded with they are all the same, I then said are you telling me the parts are the exact same on 2 completely different vehicles he tool a deep breath and got quite. Will not be bringing my business here again. I also have a commercial...
Read moreWe were at the O'Reillys in Graham NC and Darnell helped us, we had the BEST customer service we have ever experienced especially with a auto zoomparts store. Considering last night we went to auto zone and advanced auto and they just acted clueless and not much help at all. Darnell was very helpful, friendly and made a stressful situation easier! If everyone would have customer service like this everyone would be happy :) so thank you Darnell at OReillys in Graham for helping and actually caring about your...
Read moreI found what I needed, although no one offered to help. Cashier was polite, but there was no plexiglass and literally no masks anywhere, except on my face. Yeah, I know, the governor's rules apply to everyone but the O'Reilly staff and their customers. Seriously?!? Have you ever heard of a contagious, debilitating novel coronavirus without a vaccine? SHAME on O'Reilly Auto Parts for not protecting their staff. I have made my last visit. #DotheRightThing...
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