Coulee Wall Variety Store — Local services in Grand Coulee

I had previously given this place a 5 star review, but after last weekend i need to update - i wish i could give negative stars as i'd go negative 100 if i could. So, last Saturday both my daughters (38 and 32) were out here visiting us, with us were our grandsons, my oldest daughter’s fiance and a childhood friend (like an uncle to our grandsons) of my youngest daughter. They all wanted to go to grand coulee (we live outside of city limits) to hit safeway, the variety store and the coffee shop. While they were in the variety store my 14 year old grandson (clearly a minor) wanted to pick something up for his 5 year old brother who was at home with my husband and i. Before i go further i want to mention that we’re all mixed race here, my girls are half white (from my muttish white side) and half Mexican (my husband is 100% Mexican but you would not know it, my youngest daughter and this grandson have darker skin as well as one of the uncles). I only mention race/skin color because this becomes important later. So they’re all kind of split up in the variety store my youngest was taking the train home to North Dakota and wanted some stuff for her crafting (she uses embroidery threads and string etc). It's a fun store to visit and look at things, get souvenir's etc. and that’s what they were ALL doing. So my grandson picks up a toy looking at it to see if it was suitable for his brother and the lady there goes up to him and asks him if he’s going to buy that? He’s 14 he’s not exactly sure what to think and says I'm not sure... she says “you need to leave the store right now!” and other nastiness, again he’s 14 he has no way to let his aunt or Mom know that he has to leave the store he’s a super sweet kid so he’s fighting tears at this point... thankfully my oldest daughter had heard the commotion and saw that this involved her nephew...she immediately goes over and asks the woman why she’s talking to her nephew like that, then of course his Mom is now cued in as well as both uncles ... so the lady says “you ALL need to leave the store!” Now keep in mind between all of them they had more than 100 dollars in merchandise ready to be purchased. But they do, they leave without purchasing, they’re in the Safeway parking lot and apparently another patron came out to apologize to them, she told them (my daughters, etc) she’d said something to the lady in the variety store how uncalled for all that was and the lady quipped back to her “you’re white, what do you care?”. I was shocked to hear all this, we’d be going there for the last 20 years and frequently for the last 8 (and i know it changed hands in 2017). I’d even ignored some of the political stuff they had but given the way it leans i should have known better. I felt so bad for my grandson.. To be racially targeted in this way. I am just appalled. The guy was right there btw during all of this so all the notes from them saying how they strive to have happy customers etc...that’s all bs.. They only want happy customers if they happen to be WHITE. My husband did go in to confront them the following monday.. Their response was more bs... with stuff like “i don’t see color” and tried to justify it with a whole mess of bs until he mentioned the other patron was a witness, to which she clammed up (proof this all happened exactly as it’s written here). I will NEVER step foot in their store again. Ever. I don’t recommend anyone else does either unless you want to associate with blatantly...

My wife bought these headphones at the Coulee wall variety store. She brought them back charged them per the instructions provided in the packaging. So when I call the store to ask about a refund the person working (owner I've been told) ask me if I have charged them for at least 5 or 6 hours. Well it is not 1995 and we use far more advanced batteries now (not to mention we followed the provided instructions on charging) so I informed her the we charged them until they were done. When I told her charging for 5 or 6 hrs was unnecessary she became hostile and accused me of being irate. (I wasn't before but I am now) She then insisted I charge them for 6 hrs and call about it tomorrow. I will do that but I will go down in person to look her in the eye and talk about the refund when charging them for 6 hours doesn't work.

Update: So upon further inspection you must pair each one of the earbuds individually. Once she figured that out they worked fine. That doesn't excuse the poor attitude by the person on the phone. I will be passing on stopping here in the future. As should you...

A very nice place for a small town. I told my girlfriend it was like a small Wal Mart it had so much stuff and good variety. If you are in town and need anything it should be here. If you are a tourist in the summer they have beach wear and items if you forgot anything from home. Would highly recommend and the service was great and friendly. If you are in town you must...