Coulee Creamery — Restaurant in Grand Coulee

Pros: Great ice cream, the gal behind the counter was nice, there are a couple options for "eat-in", a 'scoop' looks large, doesn't seem like one of those 'chain' businesses = local business. Cons: Currently not a real "creamery"(which would mean they make their own ice cream on-site)= misleading name, just under $8 for what I'd describe as a medium sized shake?! I can buy their same ice cream @ Winco in Moses Lake & make a good 4 LARGE shakes (whipped topping & cherry included), for that much! I dunno what they're playing @: charging such prices, having a HUGE front window that lets in so much sun during the summer afternoon, & to cool the place, only a "window unit" air conditioner (that drips on you) over the entrance. REALLY? If business is good, like your closing update for 2020 made it sound, @ those prices, maybe consider installing a proper cooling solution since u run a place that heats the inside air to cool the ice cream... or AT LEAST install 3+ good ceiling fans. Every summer here reaches triple...

Besides the Ice cream being yummy, The menu was very confusing. The staff told me that the flavors listed outside there window were not available at that moment. It was very hot inside as there was only one small airconditiner. I thought this is an ice cream establishment your product is melting. Other than that two of the wait staff acted like they did not wanna work that day, unfriendly with no smiles on their faces and they looked like a deer seeing headlights when you asked them a question. One of the staff members sounded irritated when my sister asked which shake flavor was handed to her as we came in togther as a family with 2 adults and 3 children. I think the wait staff needs more customer training and learn how to keep customers coming back. I would recommend this ice shoppe the local customers or travelers, but dont expect to...

The ice cream was good, my kids enjoyed it. We ate our treats outside the storefront on the seats provided. The reason I am giving 4 stars was because someone from inside-a worker I assume-came out and took a smoke break at a bench on the otherside of the door from us maybe 10ft away. The smoke trailed towards me and my family and made the experience of enjoying the ice cream and unpleasant one. I say it was probably a worker because they took a half used cigarette from the planter and finished it. I just wish they had taken their break at a different spot or maybe once...