R & R Lounge — Local services in Great Falls

Went here last night. With friend.There were two other people so it wasnt at all busy. We ordered and I got a dr. Pepper, a steak sandwich and a salad. My friend had water, club house cheese fries and a salad. We sat for a bit got my drink quickly and salads quickly too. While waiting for the bigger meal I finished my drink. About 20 minutes without a refill. She dropped off the food and without asking or even looking at my cup. She walked away. The Sandwich I had was dry. My drink not filled. We ate for over an hour. Most of it was watching our waitress on her phone, sitting down, or talking to the cook I assume is also the boss. My friend and I had to go up there and ask her for refills, ranch, and by the end of our visit a banana cream pie. The banana cream pie was baby food with whip cream. As you could imagine I didnt tip so the waitress gives me a look. I'm sorry but if she did her job even remotely decent I would tip 10% to 15% I have tipped up to 50% depending on how I'm treated. So all in all the customer service is lacking so bad I will not do business...

Service has gone down hill. I ordered a Taco omelet hash brown Obriens and sausage gravy with rye toast. I received plain hashbrowns and 2 slices of White toast and cold sausage gravy. I asked about the Rye toast and tried to get her attention to point out the hashbrowns but she was gone finally flagged down another waitress about the hashbrowns and the first one came back with 1 slice barely buttered rye toast and 1/4 of an order of Obrien. All the hashbrowns were semi cooked. I've eaten at R&R many times and this...

Wait staff in the restaurant were not attentive, she got menu's, drinks, and took the order of 2 other tables and they were seated after us. I got up to grab us a menu to look at and the Waitress walked over and threw anther menu at me and said THERE IS 2 MENU'S. If you plan to eat here sit in the bar keep was great. Stay way from the chicken both Alfredo and teriyaki. Bar was a great atmosphere and good music i would sugeat Just drink...