Gift Card Granny — Local services in Green Tree

I placed two orders for e-gift cards with this company, both times the orders just said ‘processing’. I successfully cancelled the orders on the website, however they forgot to ‘unprocess’ my payment after a week. They have a chat system that’s totally useless.

WITH NO WAY TO CALL AND COMMUNICATE WITH A REAL PERSON, I WILL NEVER USE OR RECOMMEND THIS COMPANY TO ANYONE.

I’ll dispute the charges with my credit card company as I have screenshots of my cancelled orders, but the hassle this has created leaves me with a real bitter taste in my mouth. 👎

FOLLOW UP: My credit card company found GCG responsible for the charges and I was fully refunded my money. ALSO: When a company reaches out to me ONLY AFTER the damage has been done and the negative review has been posted, I will not...

Do not use this company - we tried to send a few egift cards and the process was a nightmare. Their support team is nearly nonexistent and their call system is a maze, never connecting you to a person and hanging up constantly. After over an hour of trying to buy a few cards, their system then locked us out and denied our account from any further purchases and their support could not explain why. Incredibly unprofessional and felt...

They said that virtual gift cards should take up to 15 minutes to process and be emailed.... I've been waiting for 2 hours already and still haven't had anything sent to me while I was already charged.

I even reached out to support and they told me that I'll have to wait 1-3 business days for my order to be "reviewed."

If you need a gift card of any kind, do it directly with the store or card provider. This is a total gimmick...