Staples — Local services in Greeneville

Recently bought a laptop which I will be returning I told the representative at the store the needs for the computer from which I need to work from home he told me this Lenovo laptop would be great I asked him about an ethernet cable because I need to have it hardwired to my Wi-Fi box 0 no worries we’ll get you taken care of it’s in the box is included I live 45 minutes away I went back wants to buy an adapter I was sold the wrong adapter got home figured that out how to drive back sold me another one did not work come to find out I had to have a special ethernet cable to go with the special adapter so now we’re at my fourth visit within a few days I ended up bringing the laptop back to return it the store manager was available and was able to help me figure out the issues after a couple updates after getting home it worked I didn’t turn the camera on and it’s like it’s stuck in a gray scale I tried reaching out to tech-support and calling the store I’ve even researched on Google and I think I’m a pretty text savvy person but after reading the reviews the camera stuck on grayscale there’s a known issue with his friend I called the store they give me a general information such as it should be under settings I go under there the mail that I spoke to was helpful trying to walk me through but then said let me get a tech supervisor the young lady gets on the phone and just suggested I bring it back in . I’m about 45 minutes away from the store so I asked about the return policy she was sort of hesitant to give me the information but they tell me it’s 14 I ended the call with I will just bring the laptop back and get my money back Hell I might be able to even go to Walmart and pay even less but I thought buying from Staples any tech questions you have when you pay for the service or by the computer everything would be answer for you that is not the case because of the negligence of miss information I’ve made four trips to the store that were unnecessary and spend an extra $92 on adapters and cords for that price I should’ve just been able to buy a computer that...

Love Staples....did you know they price match...they have about anything you need ....for SCHOOL and Office....you can order and have it sent right to your door....either way, the rewards you get...example: I had to buy a portable scanner, ink, flash drives, and a few other things....My rewards took $49 off and I'll leave with they seem to always have sales...I love shopping there... Check it out and see what I'm talking about....God Bless each of ya and be kind to one another, stay away from those who aggravate you and smile, life goes by to fast...love one another while ya can....also giving a smile to someone could brighten their day....we all go...

I have stopped at this store 3 or 4 times to pick up minimal supplies & return ink. During my last visit I looked at filing cabinets (mine was on its last leg - but I was just looking...). Kim S. assisted me: she went so out of her way to help me with a filing cabinet that I spotted. She sold me this filing cabinet at an amazing price, she saved me even more money while assisting with the store's app. She continued helping me by making all purchases extremely easy: helping me find needed items, saving me money on the cabinet and by making my time in the store pleasurable. All in this store have always been positive, helpful, and friendly. This is quite...