Extravaganza Greenville — Local services in Greenville

Over priced fixed games with cheap prizes. First swipe on a game and the game took our money not to mention double charged us. So I approached the young male attendant to ask for a fix. He felt like I was lying so he had to go check the game and then told the owner/manager who went to fix it. I then asked the male attendant if he realized that it took double the amount and his response was if you keep holding your card to the machine it will keep taking your money idk what to tell you. So I asked to clarify so what youre saying is its my fault and I did it wrong and he said yes and then shrugged his shoulders. I went to tell my wife that we wont be back and why and the owner/ manager thought it was funny. So needless to say I will never come back again!

Edit to respond to owner: First and foremost your employee assumed I held the card against the machine bc I was most certainly out of his view. So there was no way for him to honestly know what occurred however the machine was in fact broken and your attempt to deflect the blame cant negate that fact. Honeslty this being a place for children the card reader should be more user friendly and im sure you have gotten over on a lot of children who werent aware of a solution or were turned away by your attitudes!Furthermore you clearly see what you want in order to justify your comment bc I give 5 stars all the time where they are due. Your business and the attitude of the particular employee and the functional ability of your gaming sytems were not 5 star and I would have given you zero stars if it were available. I think my point is proven here since you decided to take the low road and argue instead of offering a solution. Also the fact its quite empty in your business most of the time I doubt you will stay open much longer....

I had a great experience here, both times coming. It is a wonderful reward for the kids. We ended up winning an Oculus VR set and they (store employees) were also excited for us. I got very good vibes from the individual behind the counter, "Keith" for short. I strongly recommend anyone come here as a way to get the children out of the house and have some...

First time was a charm! This was our first time visiting Extravaganza arcade. It has a great variety of games, including pinball games! The staff was very nice and friendly and helpful. We had a lot of fun! We will definitely come back in the future. It is great that Greenville has more entertainment options like this for kids, teens...